Table Game Supervisor Dual Rate

The Table Games Supervisor oversees daily operations on the casino floor to ensure games are conducted efficiently, professionally, and in full compliance with gaming regulations. This role monitors dealer performance, protects game integrity, resolves guest concerns, and maintains a positive, engaging gaming environment. The Supervisor acts as a key liaison between dealers, floor management, and surveillance, ensuring exceptional guest service and operational excellence

Responsibilities

• Greet guests, resolve disputes, answer questions, and maintain a friendly, professional table atmosphere
• Monitors game activity and resolve issues, disputes, and correct errors as needed
• Enforce gaming laws, internal controls, and casino policies; report irregularities or suspicious activity
• Control gaming cards and equipment, and uses tables, shoes, and paddle correctly
• Confirm large payouts, verify fills/credits, and ensure accuracy in chip transactions
• Ensure winning bets are accurately and promptly paid and correct any Dealer errors as required
• Confirm large payouts, verify fills/credits, and ensure accuracy in chip transactions
• Manage administration of Table fills and credits, player ratings and rundowns
• Analyze guest’s play to monitor for cheating, scams, card counters and unusual or suspicious variations in play
• Maintain strict confidentiality relative to financial information, company policies and procedures and team and guest information
• Have complete knowledge of all casino events and promotional activities
• Coordinate with surveillance, pit managers, dealers, and other departments to maintain smooth operations
• Other duties as assigned or any reasonable request from any member of management
• Complete required reports, incident logs, and player rating entries accurately and promptly

Qualifications

• Must possess excellent customer relations and communication skills and be able to speak, read, write, and understand the English language
• High School Diploma or GED Required 
• Technical school education or previous casino experience in dealing table games is preferred. 
• Must be at least 19 years of age to work in the Casino
• Proficiency in all games offered; training will be provided for the right candidate
• Must be able to obtain and maintain a Nebraska Gaming License
• Must be able to follow and understand directions 
• Able to add monies and chips to properly payout winning bets
• Communicate appropriately with all departments and fellow team members. 
• Good eye-hand coordination 
• Must present a well-groomed appearance 
• Knowledge of theft techniques

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Walk, stand, repetitive use of hands, handle or feel objects, tools, or controls; reach with hands and arms.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus 
• Must be able to work from a standing position and/or walking motion for extended period
• Must be able to work flexible hours including days, evenings, weekends, and holidays
• Must be able to accurately perform all assigned job duties in a high-volume, fast-paced environment while meeting deadlines 
• Must be able to work with the public in a professional manner
• While performing the duties of this job, the team member is constantly exposed to variable temperatures, bright flashing lights, and loud noise environment