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Company: The Merrimack
Title:Â Branch & Business Development Manager
Location:Â Concord, New Hampshire
Position Details:Â Full-time, including rotating Saturdays
FLSA:Â Exempt, Officer First/Mid-Level Officials and Managers
Salary: Negotiable based on level of experience between $63,000.00 – $80,000.00
Are you a relationship-driven banking leader who enjoys coaching teams, growing customer relationships, and making a visible impact in the community? The Merrimack is seeking a Branch & Business Development Manager to lead our main branch in Concord, New Hampshire. This role is ideal for an experienced branch banking professional who thrives in a leadership role that blends team development, business development, customer service, lending support, operational oversight, and community engagement.
Why You’ll Love Working Here
In addition to a competitive salary, we offer a comprehensive benefits package designed to support you both personally and professionally, including medical, dental, and vision coverage, a 401(k) with company match, paid time off, paid parental leave, tuition reimbursement, professional development opportunities, and the chance to be part of a supportive team that values the work you do every day.
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In This Role, You Will
- Lead branch performance, daily operations, customer experience, and growth initiatives
- Coach, motivate, and develop branch team members while fostering accountability, teamwork, and continuous improvement
- Build strong customer relationships through needs-based conversations, referrals, and relationship-driven service
- Represent the bank in the community through business development, local involvement, and partnership-building
- Support consumer, equity, and small business lending needs while maintaining strong product and service knowledge
- Ensure compliance with bank policies, procedures, security standards, and applicable legal and regulatory requirements
- Participate in branch sales, strategic planning, budgeting, and goal achievement
- Partner with HR on hiring, performance management, employee development, and related employment matters
- Open and close the branch on a rotating basis and support additional branch needs as requested
What We’re Looking For
- Three to five years of related banking, branch operations, sales, business development, or leadership experience, or an equivalent combination of education and experience
- A minimum of three years of supervisory or management experience with a proven ability to coach and develop others
- Strong commitment to relationship selling, quality service, and community banking
- Excellent communication, problem-solving, analytical, and negotiation skills
- Knowledge of branch operations, consumer lending, bank policies, procedures, and regulatory requirements
- Ability to manage multiple priorities, take initiative, and adapt in a changing environment
- Proficiency with desktop applications and general office equipment
- Ability to travel to other branches, departments, local businesses and business development meetings
- Ability to work Saturdays when scheduledÂ
Why Join Us
We believe in building genuine partnerships that encompass top-of-the-line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!
If you’re ready to bring your leadership, sales, service, and community banking experience to a team that values local relationships, we’d like to connect with you.
We are an Equal Opportunity Employer. This includes veterans and individuals with disabilities
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