Visitor Center Host – The Highlands

Description

About Caldwell Companies

Caldwell Companies is an award-winning, fully integrated real estate development and investment firm based in Houston, Texas. For more than 35 years, we have been developing large-scale master planned communities, commercial developments, residential rental communities, and managing real estate investments with a commitment to excellence. As a faith-based, lifestyle-focused organization, we are dedicated to creating exceptional places that enrich lives.

Continuously recognized by the Houston Business Journal as one of the Best Places to Work, Caldwell Companies offers a fast-paced, entrepreneurial environment grounded in integrity, teamwork, and selfless service. Our culture values respect, accountability, and personal growth, empowering individuals to thrive while working toward shared goals. Guided by our mission - Doing it right. Right now.® - we strive for excellence in everything we do and offer competitive compensation and benefits to support our team.

Job Summary

We are currently seeking friendly faces to work part-time (~15-20 hours/month) in the Visitor’s Center at The Highlands, a community dedicated to everything you love about home, and nature.  This role is responsible for assisting the Sales Function by greeting and assisting guests, handling overflow traffic, and providing administrative support, as needed. 

Job duties consist of greeting visitors, informing them about the community, and answering phone and/or email inquiries.  Must be outgoing, friendly, and good with people!  This position will be a part-time, as needed, role and days and times of work may vary from Monday-Sunday.

Responsibilities

· Greet and direct visitors

· Inform visitors of amenities, lifestyle, developer experience, and HOA 

· Maintain sales center appearance 

· Host frequent golf cart tours

· Distribute marketing collateral and community information to guests 

· Make appointments for Sales Consultant and help visitors narrow down a builder 

· Complete guest registration forms & enter into CRM

· Perform related administrative duties

· Provide timely responses to questions submitted to community website 

· Maintain sales & traffic reports and provide data to development team

· Assist with Realtor relations efforts 

· Help with community/realtor events, as needed

· Help keep track of inventory, spec homes, closings, etc. in database

Requirements

 Requirements

· Must be able to work weekends as needed. 

· Strong Customer Service and/or sales experience

· Proficient in MS Office Suite including Outlook, Excel, and Word