PC Technician - Full Time

Greater Philadelphia YMCA Employment Opportunity!

Do you love connecting with people and sharing your passion with others? 

We are looking for a PC Technician to provide technical support, maintain computer systems, troubleshoot IT issues, and help advance our mission of youth development, healthy living, and social responsibility. 

 Some rewards for joining our team: 

• Free YMCA membership - access to all branches! 

• Flexible work schedule

• Sweet discounts on child care and summer camp programs

• Medical, Dental, Vision, Disability, and Life Insurances

• Generous Paid Time Off + 7 paid holidays throughout the year

• Planning for your future? Ask us how we do it at the Y- it's awesome!

• Supplemental insurance benefits

What is needed for this job as our PC Technician:

• Associate degree in Technology or minimum of 2 years of technology support experience

• Strong knowledge of Windows 11, Active Directory, MS Office products, and basic networking principles 

• Microsoft, Network+ or A+ Certified preferred 

• Excellent problem solving and communication skills 

• Ability to develop and maintain relationships with all levels of personnel

• Must have reliable transportation and be able to travel within the Greater Philadelphia area  

The responsibilities we will trust you with as our PC Technician:

• Provide Help Desk support by phone, email, and ticketing system

• Troubleshoot and resolve hardware, software, network, printer, phone, and surveillance issues

• Install, configure, upgrade, and maintain computers and IT equipment

• Document support requests, troubleshooting steps, and resolutions

• Maintain accurate IT equipment inventory across all locations

• Assist with network monitoring, backups, printers, and other IT operations

• Coordinate hardware repairs, warranties, and vendor services

• Provide staff training on computers, Microsoft Office, Office 365, and approved applications

• Maintain and update IT support procedures and documentation

• Pursue ongoing technical training and stay current with IT systems

• Provide on-call, weekend, and after-hours support as needed

What you can expect:

• Support from an amazing team

• Opportunities to learn & grow

• Being a part of a non-profit organization that works to make the community stronger

• The opportunity to build strong community relationships while building our community 

After reading this, if you're thinking this is great- we want to meet you!

Get the ball rolling with our quick, 3-minute online application.

YMCA is an Equal Opportunity Employer All Qualified Women, Minorities, Persons with Disabilities, and US Veterans Encouraged to Apply

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.