Quality Assurance Manager

Job DetailsJob Location: Fisk - Aphena Pharma Solutions TN - Cookeville, TN 38506Job Summary  Develop, implement and manage quality control systems designed to ensure continuous production of advanced composite materials and applications (consistent with established standards, customer specifications and production goals). Supervise a team of quality control inspectors.  Essential Functions  Ensure a high level of customer service. Investigate (and correct) customer issues and complaints relating to quality  Supervise workers engaged in Quality inspection and testing activities to ensure high productivity and high technical integrity and provide statistical expertise to teams  Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products  Formulate, document and maintain quality control standards and on-going quality control objectives  Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs  Create, document and implement inspection criteria and procedures  Interpret quality control philosophy to key personnel with company  Provide, and oversee, inspection activity for product throughout production cycle  Apply total quality management tools and approaches to analytical and reporting processes  Interact with vendors to ensure quality of all purchased parts  Create and direct environmental test functions and applications  Maintain active role on internal Continuous Improvement teams  Design, develop and implement quality control training programs  Observe and apply organizational policies, laws, rules and regulation  Comply with safety regulations and maintain clean and orderly work areas  Participate in and complete all company-required training  Work on weekends or early mornings, overtime and emergency call out as required  Any and all other duties as assigned.  Qualifications  Qualifications  B.S. degree in related area desired  Prefer minimum of 3 – 5 years of demonstrated experience with this specific job or in a related area  Supervisory/Management experience desired  Performance Improvement techniques desired  Experience with developing / documenting procedure  Use of Quality Improvement methods in inspection  Computer proficiency  Quality orientation and high attention to detail  Excellent interpersonal and communication skills  Experience working with high performance teams  Problem analysis and problem resolution skills Physical / Mental Demands  Normal vision and hearing  Frequent standing and walking for long periods   Frequent lifting,  and moving objects up to 30 lbs consistently with heavier weight  Frequent bending, twisting and reaching  Occasional pushing and pulling  Ability to count and perform mathematical operations  Ability to write read and distinguishes numbers and symbols