Clerical Support

Western Mercantile Agency, Inc. is seeking a professional and dependable Clerical Support team member.

Qualifications:

• Minimum of one year of office experience
• Strong customer service and communication skills
• Proficiency in touch-typing and multi-line phone systems
• General computer proficiency and ability to learn new systems quickly

Employer Expectations:
The ideal candidate is highly motivated, detail-oriented, and capable of thriving in a fast-paced collections office environment. Applicants should demonstrate initiative, adaptability, and the ability to work independently after training.

Primary Responsibilities (following training):

• Answering and directing calls using a multi-line phone system
• Utilizing computer systems for a variety of clerical tasks
• Processing incoming and outgoing mail
• Scanning and maintaining electronic documents
• Accepting payments and issuing receipts to consumers
• Assisting with account-related tasks as assigned

Schedule:
Full-time position, 40 hours per week
Monday through Friday, 8:00 a.m. – 5:00 p.m.

Compensation:
Starting pay is $16.62 per hour, with eligibility for a wage increase following the probationary period.