Job Purpose:

The Forward Independent Repair Engineer (FIRE) reports to the ASM of the FIRE Team and is an independent leader responsible for repairing/maintaining equipment accurately, in a timely fashion, in areas where there is little to no local engineering presence. This role focuses on adaptability, aptitude, prompt decision making, and impeccable communication with internal and external sources. This role is often seen as “The face of BMI” and therefore demands professionalism, determination, and accountability in the absence of direct leadership. The expected base compensation for this role is $95,000-$135,000 and based on experience level.

Duties and Responsibilities:

Deploy to remote customers where there is little to no local engineering support
Work directly with Global Online Support Team (GOST) to triage and plan for repair/PM travel
Provide OJT to local engineering staff when assisting with repairs/PMs on their equipment
Manage personal travel within BMI outlined travel policies
Work on equipment outside of scope/comfortability using remote assistance
Independently maintain preventative maintenance workload
Provides input on corrective action where financial loss can be corrected
Communicate with management with any overload/burnout concerns
Other work-related duties as needed.

Qualifications:

Associate or Bachelor’s degree in Electronics, Biomedical Engineering, or related field; equivalent military or technical training considered.
Minimum 7+ years of experience servicing medical imaging equipment (multi-modality preferred).
Demonstrated expertise in remote troubleshooting, networking, and system diagnostics.
Strong understanding of DICOM, PACS, and connectivity principles.
Excellent communication and customer service skills.
Ability to work independently and collaboratively within a global team environment.
Willingness to travel up to 85%, domestically, as required

Physical Requirements:

Sitting for long periods of time and standing for long periods of time.

Occasional lifting 50+ lbs. of items

Direct Reports:

N/A.

Why Join Us?:

Medical, Dental, Vision Insurance
Basic Life Insurance, Voluntary Term Life and AD&D
Short- & Long-Term Disability
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Employee Referral Program
Employee Assistance Program
Hearing Discount Program
Paid Service Training/Development
Paid Time Off
12 Paid Holidays
401K Match

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