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Powersports Technical Support Specialist

Tao Motor Inc
Posted 4 months ago, valid for 23 days
Location

Dallas, Dallas 75320, TX

Salary

$20 per hour

Contract type

Full Time

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Sonic Summary

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  • The Dealer Technical Phone Support position is located in Dallas, TX and offers a starting pay of $20.00 per hour.
  • This full-time role requires candidates to have mechanical or electrical troubleshooting experience, preferably in powersports, small engines, EV, or automotive fields.
  • Responsibilities include providing real-time phone support to dealers, troubleshooting issues, and assisting with warranty and repair inquiries.
  • Strong communication skills and a customer-focused mindset are essential for success in this role.
  • The company provides training on products and systems, along with opportunities for career growth within the organization.

Location: Dallas-Fort Worth (Euless), TX
Pay: $22.00+ per hour, DOE (Depending on Experience)
Job Type: Full‑time


Are you an experienced technician who enjoys diagnosing problems and helping others solve difficult repairs?


Denago Powersports is seeking a Technical Support Specialist to support our nationwide dealer network. This role is ideal for an experienced powersports, automotive, EV, or small-engine technician who wants to stay technical while transitioning out of daily shop work.


You’ll work directly with dealer technicians to diagnose issues, identify repair solutions, assist with warranty questions, and help keep customers back on the trails.


What You’ll Do

  • Provide real‑time phone support to authorized dealers
  • Troubleshoot mechanical, electrical, and diagnostic issues
  • Assist with warranty questions, repair procedures, and parts identification
  • Document all support cases in the CRM system
  • Stay current on product updates, service bulletins, and new models

What We're Looking For

  • Mechanical and electrical troubleshooting experience
  • Powersports, motorcycle, ATV/UTV, EV, automotive, marine, or small-engine background
  • Ability to read wiring diagrams and diagnose systems logically
  • Strong communication skills, working directly with technicians

Why Join Us

  • Annual earning potential $50,000 - $65,000+ with overtime
  • Training provided on all products and systems
  • Opportunities for growth within a fast‑growing powersports company
  • Stable hourly compensation with overtime opportunities
  • Stay technical without the physical wear and tear of daily shop work
  • Work directly with dealer technicians nationwide



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