Sales Support Specialist

Description

We are seeking an organized, dependable, and detail-oriented Sales Support and Customer Service Coordinator to join our team. In this role, you will work closely with our sales department and clients to ensure efficient daily operations. This position offers a foundational opportunity to develop a deep understanding of our products, client base, and business operations while providing critical administrative support.

Key Responsibilities

• Client Communication: Respond promptly to customer and sales inquiries.
• Sample Coordination: Manage and coordinate customer sample requests.
• Cross-Functional Follow-up: Ensure consistent communication between clients and internal teams.
• Data Maintenance: Update spreadsheets and maintain accurate administrative records.
• Sales Support: Provide day-to-day administrative assistance to the sales team.
• Task Management: Ensure all client and internal requests are resolved from inception to completion.

Career Opportunity

This position provides a strong foundation in sales support, customer service, and business operations. It is ideally suited for a professional looking to develop long-term operational expertise and become a key, reliable resource for our sales team and client base.

Requirements

  Qualifications and Skills

• Organizational Skills: Exceptional attention to detail and strong tracking capabilities.
• Professionalism: Strong written and verbal communication skills for cross-functional teamwork.
• Technical Proficiency: Competence in Microsoft Excel and an ability to learn internal systems.
• Problem-Solving: Proven ability to analyze situations and resolve issues effectively.
• Accountability: Dependable work ethic with a strong sense of ownership over tasks.
• Adaptability: Capability to manage multiple tasks and shifting priorities in a fast-paced environment.