Technical Product Manager Specialist

Order Fulfillment Product Group delivers capability from Sales and Operations Planning (S&OP); multiple distribution models across EU, IMG and NA including wholesale and supporting eCommerce; vehicle configuration services; scheduling for all assembly plants; sales reporting; company vehicle management; and Global Trade Services.  These capabilities are spread across six product lines and are the heart of all vehicle orders.  The global team has a small footprint in the UK with the rest of the team equally split between Chennai and Dearborn.  The full Product Group has approx. 500 team members and 100+ applications.

The product group is undergoing significant transformation and modernization.  Highlights include

• Transforming S&OP process and implementing a platform solution that can be extended to S&OE.

• Establishing an Order Fulfillment Platform to shift away from multiple products

• Transforming the Dealer experience for order management

• Modernizing away from legacy solutions to modern services.

• Key enabler for other company initiatives such as Material Management Planning modernization and new vehicle launches.

This role collaborates directly and continuously with all product lines including Product Owners and Software Engineering teams, and also with interfacing groups. 

As a Technical Product Manager Specialist, you will be engaging with multiple teams, projects and support the Order Fulfillment strategic roadmap. 

Responsibilities

• Evaluate existing Product Management and Jira practices across product lines and seek improvement/standardization opportunities

• Support Product Group-wide PI Planning setup and cadence

• Develop PI Planning dashboards for teams to understand capacity as they plan

• Enhance existing Product Group Jira Dashboards

• Own and manage the Product Group Jira instance (quests and sagas).

• Support multi-year project initiatives such as SOS by driving best in class Product Management practices

• Lead aggregation and automation of BPR metrics (SDLC, Jira Health, QOS) for the Product Group 

• Explore automation opportunities in our finance and forecasting processes

• Evaluate new Product Management practices and tools for the Product Group

• Act as a backup for all Product Group Integration forums: PGIT, OF Sync, PM Community of Practice (CoP)

• Advances own progression on the learning path.

• Fosters a safe environment for experimentation and continuous learning

• Use metrics as a tool to shape and align work, anticipate demand, open conversations, and learn

Qualifications

Must Have

• Bachelors degree or equivalent work experience

• 5+ years of product management expertise with a solid foundation in agile software development.

• Proven ability to define product vision, strategy, and roadmap, and experience in creating and managing product backlogs.

• Expertise in leading cross-functional teams and managing stakeholder expectations.

• Ability to manage complex integrations and dependencies across various products, product lines, and product groups.

• Experience using AI tools such as CoPilot, OpenCode, or FordLLM

• Experience using Jira 

• Excellent oral and written communication skills.

Good to Have

• Advanced degree in Computer Science, Engineering, or related field.

• Demonstrated DevSecOps mindset, with full ownership of development, security, and operational support aspects of a product.

• Experience in service-oriented architecture and the development of APIs/Microservices.

• Familiarity with serverless computing and event-driven architecture.

• Experience in the automotive industry or related technology fields.

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year's Day

• Paid time off and the option to purchase additional vacation time.

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