Analyst I, Middle Office Service Delivery

SUMMARY

The Analyst I, Middle Office Service Delivery is responsible for the support of the post-execution life cycle of trade, security, and cash activities of an assigned set of separately managed accounts or other investment products accurately and timely.

KEY ACCOUNTABILITIES

OPERATIONS

• Processes client trading activity daily, as applicable, to a specific task or client requirement; Understands and processes activities within the established department guidelines.
• Identifies and resolves discrepancies, with assistance from colleagues.
• Provides reporting timely and accurately and appropriately escalates to client or assistant manager, if needed.
• May assist in the onboarding of new client relationships and portfolios.
• May participate in user acceptance testing, departmental documentation, and strategic initiatives of the departments, as needed.

WORKING RELATIONSHIPS

• Contact with members of team and internal teams regarding follow-up on inquiries, open workflow, etc.
• Acts as client contact and liaison for day-to-day middle office activities for assigned accounts.

May perform other duties as required and assigned.

EDUCATION AND EXPERIENCE

• Bachelor’s degree or equivalent.
• 1+ years of experience in a related field.

• Equivalent education and experience will be considered.

KNOWLEDGE

• Middle Office or Back Office processing.
• Microsoft Office Suite.
• Adobe Acrobat.

SKILLS AND ABILITIES

• Troubleshoots issues utilizing creative and critical thinking skills.
• Multitasking, analytical, and organizational skills.
• Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.
• Demonstrates personal integrity, responsibility, and accountability.
• Effectively uses resources such as time and information in conjunction with associates.
• Participates in solving problems and making decisions.
• Presents and expresses ideas and information, written and oral, clearly, and concisely.
• Actively listens to others to achieve understanding and supports an open exchange of ideas and information.
• Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.
• Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.
• Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.

Ultimus is an equal opportunity employer and does not discriminate on the basis of the applicant’s or employee’s race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, veteran or military status, genetic information, citizenship or any other status entitled to protection under federal, state or local anti-discrimination laws. No questions on our employment application are intended to secure information that is to be used for impermissible purposes.