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IT Help Desk Specialist

Cottingham & Butler
Posted 2 days ago, valid for 2 days
Location

Dubuque, IA, US

Salary

Competitive

Contract type

Full Time

Paid Time Off
Life Insurance

By applying, a Cottingham & Butler account will be created for you. Cottingham & Butler's Privacy Policy and Terms & Conditions will apply.

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Sonic Summary

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  • Cottingham & Butler is seeking an IT Help Desk Specialist to provide technical support for employees both in-office and remote.
  • The role involves answering, logging, and troubleshooting help desk calls, as well as managing desktop hardware and software procurement.
  • Candidates should have at least 1 year of experience in a similar role and will receive a salary of $45,000 to $55,000 annually.
  • Full-time benefits start on day one and include medical, dental, vision insurance, and a 401(k) with company match.
  • The company emphasizes a culture of continuous improvement and is committed to the growth and development of its employees.

IT Help Desk Specialist

Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home. This position is responsible for answering, logging, and troubleshooting all help desk calls. You will also procure, deploy, and inventory all desktop hardware and software to include ensuring proper security levels are in place. In addition, you will consult with end-users to identify their cellular device needs and make recommendations for services. 

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook




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By applying, a Cottingham & Butler account will be created for you. Cottingham & Butler's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.