Chief Operating Officer - East Market

Building Location:

Department:

Job Description:

Education Qualifications:

Graduate degree in health care administration, business administration, nursing, or a related field

 

The Role:

• Run daily operations for the East Market’s hospitals, clinics, post-acute services, and EMS.
• Answer for the market’s performance: financial results, productivity, quality and safety, patient experience, and growth.
• Build common operating practices with peer operations executives across the system.
• Lead alongside physician and advanced practice leaders, and deliver clinical and operational results with them.
• Carry the labor relationship: durable, constructive relationships with our unions, in partnership with the Chief Human Resources Officer.
• Deliver major construction inside operating hospitals and clinics safely, on schedule, and on budget.
• Move care delivery toward value: access, affordability, and reliable follow-up after discharge.
• Build the leadership bench: hire, develop, and retain the operators who run the market.

Required Experience:

• Ten or more years of senior health care operations leadership in a complex system, at least five at the executive level.
• Results at scale in finance, operations, and clinical quality.
• Decisions on record that favored the larger organization over your own unit.
• Physician partnership that produced results, not just relationships.
• Leadership in a union environment, including through negotiations and hard moments.
• Range as a communicator: equally credible with frontline staff and a governing board.

Preferred Qualifications:

• Operating experience across tertiary, community, and critical access settings.
• Command of Lean or a comparable improvement discipline, practiced rather than referenced.
• Multi-year change leadership with daily performance held steady throughout.
• A record of developing leaders who advanced.
• A leadership style at home in a mission-driven organization.

Work Location:

• This role is on-site, based in Duluth, Minnesota, with regular presence across East Market communities.

Licensure/Certification Qualifications:

FTE:

Possible Remote/Hybrid Option:

Shift Rotation:

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Shift End Time:

Weekends:

Holidays:

Call Obligation:

Union:

Union Posting Deadline:

Compensation Range: