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Company Summary:
Beacon is a successful and national behavioral health company providing residential-based services and supports to children and adults with Complex Behavioral Health conditions, Severe Mental Illness, Autism, and other compounding medical conditions. All activities related to this position must be delivered in compliance with the company’s policies and procedures, accreditation standards, state and federal licensing requirements, HCBS guidelines, and the contractual requirements of Community Mental Health Agencies and other regulatory bodies. You are expected to be aligned with the goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the organization – Integrity, Compassion, Advocacy, Respect and Excellence.
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Position Summary:
The Staff Scheduler is responsible for managing and coordinating the scheduling of Direct Support Professionals (DSP) across designated homes and programs. This role ensures that staffing levels are maintained in accordance with company policies, regulatory standards, and client needs. The Staff Scheduler works closely with Care Team Managers (CTM), Program Directors (PD), and various departments to ensure efficient and effective staffing solutions.
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Primary Responsibilities:
- Always be compliant with all company and regulatory policies and procedures.
- Collaborate with Care Team Managers (CTM) and Program Directors (PD) to schedule DSPs for shifts, training, and job shadowing opportunities.
- Assist in creating staffing solutions and resolve scheduling conflicts or issues as they arise.
- Provide support for special projects and administrative tasks as needed.
- Oversee the efficient use of the Scheduling Application to maintain accurate and timely scheduling.
- Engage with CTMs and PDs to ensure compliance with scheduling standards and client needs.
- Work closely with admissions, finance, recruiting, and operations teams to ensure staffing needs are met across all homes.
- Provide support for individual staff needs across the state of Michigan (designated area).
- Monitor staff allocation to reduce overtime and turnover rates, ensuring cost-effective staffing solutions.
- Collaborate with executive management to strategize labor and payroll efficiencies.
- Assist with filling shifts in homes as necessary to maintain service levels.
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Education and Qualifications:
- Bachelor’s degree in a related social science discipline is preferred.
- Experience with complex scheduling with non-exempt employees.
- Proven experience in scheduling, staffing, or administrative support.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively across departments.
- Knowledge of relevant scheduling software and tools.
- Understanding of labor laws and regulations, particularly in healthcare or similar fields.
- Ability to work independently and manage multiple priorities effectively.
- Must pass criminal background check.
- Must possess a valid Driver’s License.
- Proficient in speaking, reading and writing the English language.
- Approved by state, federal and government entities to work within BSLS programs.
- Ability to use office equipment, including BSLS information technology systems.
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Skills and Abilities:
- Must be able to communicate and function in an interdisciplinary team.
- Strong computer skills utilizing various software programs and applications.
- Excellent oral and written communication skills.
- Ability to create professional employee communication materials.
- Capable of working well with all levels of the organization.
- A professional demeanor.
- Demonstrated ability to multi-task.
- Ability to work with little daily supervision.
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Position Type/Expected Hours of Work:
This is a full-time position, Monday-Friday, 9am-5pm, in office.
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