Automotive Service Advisor

AUTOMOTIVE SERVICE ADVISOR / SERVICE WRITER

TAKE YOUR SERVICE CAREER TO THE NEXT LEVEL

Bell Audi, the #1 Audi Certified Pre-Owned Dealer in the USA, is seeking experienced Automotive Service Advisors / Service Writers to join our high-performing luxury service department.

If you're a motivated, customer-focused advisor who thrives in a fast-paced environment and knows how to build relationships, recommend needed services, and deliver results, this is an opportunity to grow your career and earn six figures with a premier luxury dealership.

WHY BELL AUDI?

• $90,000–$150,000+ annual earning potential
  

• 401(k) with company match
  

• Medical, dental & vision insurance
  

• Health Savings Account (HSA)
  

• Life insurance
  

• Paid time off (PTO)
  

• Employee vehicle & service discounts
  

• Ongoing training and professional development
  

• Modern, state-of-the-art service facility
  

• Career growth opportunities within Fixed Operations
  

Bell Audi proudly serves customers throughout Edison, Highland Park, New Brunswick, Piscataway, Metuchen, and surrounding communities, providing our team with a strong and loyal customer base.

KEY RESPONSIBILITIES

As a Service Advisor, you'll be the key connection between our customers and service department, ensuring a professional and transparent experience from check-in through delivery.

• Greet customers and provide a premium, luxury-level service experience
  

• Perform vehicle walkarounds and accurately document customer concerns
  

• Write detailed and accurate repair orders
  

• Explain recommended maintenance and repairs clearly
  

• Coordinate closely with technicians to ensure quality and timely repairs
  

• Keep customers informed throughout the repair process
  

• Identify additional maintenance and service opportunities
  

• Present recommendations professionally and ethically
  

• Process invoices, warranty documentation, and payments accurately
  

• Follow up with customers to ensure satisfaction
  

• Build lasting relationships that encourage repeat and referral business
  

• Maintain strong customer satisfaction and performance standards
  

QUALIFICATIONS

We're looking for an experienced Service Advisor who is professional, organized, and confident working with customers in a high-volume dealership environment.

Required:

• 1+ year of Automotive Service Advisor / Service Writer experience
  

• Dealership experience strongly preferred
  

• Strong understanding of automotive systems, maintenance, and repairs
  

• Excellent communication and customer service skills
  

• Strong organization and attention to detail
  

• Ability to manage multiple repair orders and priorities
  

• Comfortable working in a fast-paced, high-volume service environment
  

• Valid driver's license required
  

WHY THIS OPPORTUNITY STANDS OUT

At Bell Audi, you'll have the resources and support to succeed, including:

• A nationally recognized luxury automotive brand
  

• Strong customer traffic and an established client base
  

• State-of-the-art diagnostic equipment and factory technology
  

• Experienced, factory-trained technicians
  

• A professional and modern service environment
  

• Ongoing training and development
  

• Opportunities for advancement within Fixed Operations
  

READY TO ELEVATE YOUR CAREER?

If you're an experienced Automotive Service Advisor / Service Writer looking for strong earning potential, career growth, and the opportunity to represent a premier luxury brand, we want to hear from you.

Bring your experience. Bring your customer-service skills. Bring your drive to succeed.

Join Bell Audi and become part of a team committed to Service Excellence.

Apply today.

Qualified candidates will be contacted directly to schedule an interview.

Interviews are by appointment only.