COMMUNITY IMPACT COORDINATOR

Description

Food Bank of the Southern Tier
Elmira, NY | Hybrid (minimum two days/week onsite) | $26.00–$27.20/hour (based on experience)
Primary Service Area: Steuben, Schuyler & Tompkins Counties

Full-time (35 hours/week) | Non-Exempt

Help Strengthen Communities Across the Southern Tier

The Food Bank of the Southern Tier (FBST) is seeking a Community Impact Coordinator to build and maintain strong relationships with agency and program partners, as well as community organizations throughout our service area.

In this role, you will serve as the primary relationship manager for an assigned portfolio of partners and Community Impact programs, providing technical assistance, coordinating partner engagement, facilitating community coalitions, conducting site visits, and supporting initiatives that improve equitable access to food.

This position is ideal for someone who enjoys building relationships, solving problems, collaborating with community organizations, and helping partners increase their impact.

This role requires regular travel throughout Steuben, Schuyler, and Tompkins Counties, occasional travel throughout the remainder of the Food Bank's six-county service area, and a minimum of two onsite days per week at the Food Bank's Elmira office.

What You'll Do

• Manage relationships with an assigned portfolio of agency partners, program partners, and community organizations. 
• Provide training, technical assistance, and ongoing support to partners. 
• Conduct site visits and assist with program monitoring and compliance activities. 
• Coordinate Community Impact programs and partner activities throughout the assigned service area.
• Facilitate county coalitions, meetings, and collaborative initiatives. 
• Monitor program performance and engagement to encourage continuous improvement. 
• Represent the Food Bank at community meetings, events, and partner organizations. 
• Collaborate with colleagues across departments to advance organizational goals and strategic priorities.

Who You Are

• A relationship builder who enjoys working with people and organizations. 
• An effective communicator who is comfortable facilitating meetings, trainings, and group discussions. 
• A proactive problem solver who works well independently and collaboratively. 
• An organized professional who effectively manages multiple priorities in a fast-paced environment. 
• Passionate about helping communities increase access to food and supportive services.

Why You'll Love Working at FBST

At FBST, we prioritize work-life balance while fostering a supportive, mission-driven culture.

Compensation & Work Environment

• Competitive pay: $26.00-$27.20 per hour (approximately $47,320–$49,500 annually based on a 35-hour workweek), based on experience and qualifications.
• Hybrid work environment with a minimum of two onsite days per week
• Full-time schedule of 35 hours per week
• Monday-Thursday: 8:00 a.m. to 4:00 p.m.
• Friday: 8:00 a.m. to 1:00 p.m.

Time Off & Benefits

• 10 days PTO to start, increasing to 15 days after one year
• 13-17 paid holidays annually
• Medical, dental, and vision insurance
• Life, short-term disability, and long-term disability insurance
• Employee Assistance Program and wellness resources
• Flexible Spending Account and Health Savings Account options
• Supplemental insurance options
• Employee discounts through My Better Benefits

Retirement

• 403(b) retirement plan with a 6% employer contribution

Meaningful Work

• Help strengthen community partnerships and expand access to food throughout the Southern Tier.

Requirements

Qualifications 

• Associate's degree in human services, social work, nonprofit management, public administration, communications, or a related field preferred; an equivalent combination of education and relevant experience is also acceptable.
• Minimum of two (2) years of experience in nonprofit, social service, human service, customer service, or other community-facing roles. 
• Strong communication, relationship-building, organizational, and time-management skills. 
• Experience facilitating meetings, trainings, or group discussions preferred. 
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams. 
• Experience with databases, CRM systems, Primarius, Foundant, or similar platforms is a plus. 
• Experience working with individuals from diverse socioeconomic and cultural backgrounds preferred. 
• ServSafe® certification required within 90 days of hire (training provided at the Food Bank's expense). 
• Valid driver's license and driving record acceptable to the Food Bank's insurance carrier.

Looking for More Details?

The summary below provides additional information about the scope of this position. The complete job description is available on our Careers page.

Job Summary

The Community Impact Coordinator supports the Food Bank's mission by serving as the primary relationship manager for an assigned portfolio of Community Impact programs, agency partners, program partners, and community partnerships within designated counties. This position coordinates and administers program implementation, partner engagement, technical assistance, compliance activities, coalition facilitation, and related responsibilities that strengthen partner capacity, improve equitable access to food resources, and support the effective delivery of Community Impact programs and services throughout the Food Bank's six-county service area. The position requires exceptional relationship-building, communication, organization, coordination, and project-management skills, along with the ability to thrive in a fast-paced, high-volume, high-expectation environment where priorities frequently shift in response to community needs, operational demands, and organizational initiatives. The successful candidate must effectively manage multiple competing priorities, adapt quickly to change, maintain strong attention to detail, consistently produce high-quality work, and collaborate effectively across departments to advance the Food Bank's mission and strategic priorities

Primary Areas of Responsibility

• Community Programs & Partner Management
• Community Collaboration & Engagement
• Cross-Functional Collaboration & Department Support

Ready   to Make an Impact?

Join us in building a stronger, hunger-free Southern Tier.

Visit foodbankst.org/careers to learn more about our mission, review the complete   position description, and apply with your resume and cover letter.

Our Hiring Process

• Applications will be reviewed regularly until the position is filled.
• Qualified candidates will be invited for a phone screening followed by in-person      interviews (2-5 interviewers).
• Start date is approximately two weeks after acceptance and contingent upon successful      completion of a background

check.

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