Card Services Specialist

• Monitor reports for credit card quality control.
• Maintain and balance Card Services related general ledgers.
• Assist with card room duties.
• Serve as primary contact for members with card related inquiries.
• Serve as primary contact to assist the staff with various card related inquiries.
• Close debit card accounts due to inactivity or account closures.
• Serve as backup to the daily routines, including but not limited to:
  • Process debit and ATM card applications including both approving and ordering.
  • Monitor multiple reports for debit card quality control.
  • Perform primary CardWizard administrative routines.
  • Process lost/stolen card replacements, transfer points, and perform other service maintenance for all lost/stolen card reports.
• Assist with tasks within the Card Services department when volume is heavy or for vacation relief.
• Work on the department’s Saturday schedule on a rotating basis.
• Develop and maintain an understanding of all card services products and services.
• Always be security-minded on member inquiries including address changes and replacement plastic requests.
• Adhere to the credit union’s S.E.R.V.I.C.E standards.
• Develop a working knowledge of the credit union's data and word processing systems.
• Develop an understanding of credit union history, philosophy, organization, by-laws, and operational procedures.
• Any other duties assigned by my supervisor or management..

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.