Building Location:

South University Clinic

Department:

3005280 GUEST SERVICES - 32ND CLIN

Job Description:

The Guest Services Agent provides a friendly, welcoming, and caring greeting to each person entering Essentia Health. The agent anticipates visitor needs by offering and giving assistance, answering questions, and escorting or securing an escort for patients and visitors when appropriate. The agent provides information and/or has knowledge of the Essentia campus and additional resources regarding our facilities.

The agent also provides valet services by safely operating and transporting vehicles belonging to patients and visitors on Essentia Health property and public streets. Prevents traffic congestion by directing traffic in front of the medical center.

Education Qualifications:

Key Responsibilities:

Safely operates and parks patient and visitor vehicles in designated parking areas
Provides general information and directions to employees, patients, and visitors at Essentia facilities and parking areas
Secures wheelchairs for patients and visitors
Assists people coming into the facility and may direct and escort patients
Reports emergencies and requests responders
Enters patient/visitor information into tracking database for valet services
Acts as a source of information for staff, patients, and visitors
Emergency assistance for security team
Answers and responds to internal and external calls

Preferred Qualifications:

Experience with Microsoft Office programs
Experience in an information/hospitality desk or customer service environment
Ability to stay calm under pressure

Licensure/Certification Qualifications:

Certification/Licensure Requirements:

Basic Cardiac Life Support (BCLS) certification within 6 months of hire
Must have valid driver's license and meet the driving requirements and criteria acceptable to Essentia Health’s insurer

FTE:

0.6

Possible Remote/Hybrid Option:

Shift Rotation:

Day Rotation (United States of America)

Shift Start Time:

7am -8am

Shift End Time:

4pm -5pm

Weekends:

Holidays:

Call Obligation:

Union:

Union Posting Deadline:

Compensation Range:

$15.64 - $23.46

Employee Benefits at Essentia Health:
At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Learn more about this Employer on their Career Site

Guest Service Agent (Parking Attendant)