Lodging Supervisor, Kalaloch Lodge

Delaware North Parks and Resorts is seeking a full-time Lodging Supervisor to join our team at Kalaloch Lodge in Forks, Washington. As a Lodging Supervisor, you will be responsible for overseeing front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

• Health, dental, and vision insurance*
• 401 (k) with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Free shift meal
• Employee discounts - 30% off food, beverage, and retail items
• $15/ day commuter bonus for commutes 25+ miles
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

*Available for eligible year-round team members

Life in Olympic National Park

Every day can be an adventure when you live and work in Olympic National Park. Get ready for an experience like no other with pristine beaches, mist-covered rainforests, snow-capped mountains, and hidden lakes to explore.

• Shared low-cost housing available for $85/ week, including wi-fi and all utilities
• Housing includes a communal living area with a TV and a kitchen for shared use
• Lots to explore on the Olympic Peninsula, with outdoor activities including hiking and whale watching

Kalaloch Lodge is located in Olympic National Park, steps from coast with nearby natural attractions including The Hoh Rainforest and Sol Duc Hot Springs. We offer our associates team members a free shift meal plus a free bus pass or a commute bonus for journeys over 30 miles one way.

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
• Implement policies, procedures, and service standards in conjunction with management
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
• Handle cash; maintain records pertaining to inventory, team, orders, and supplies
• Requires valid drivers license. 

• At least three years of experience in hospitality, front desk experience is preferred
• Prior supervisory experience preferred
• Computer literate in MS Office programs; some experience with property management systems preferred
• Must be fluent in English language both spoken and written
• No college degree required
• Requires valid drivers license and ability to operate company vehicle during inclement weather. 

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
• Visual and manual dexterity necessary to operate computer and complete paperwork.