Inside Sales Representative

Job Summary

This is a performance-based sales role that retains and increases revenue of current customers through renewals, upselling and cross-selling to maintain MPS’s existing relationships, so that they will continue or start using MPS products.

Job Duties

• Aligning internal resources to problem solve.
• Proactively reach out to accounts to maintain and grow key relationships.
• Generate more revenue through opportunities – upselling, cross-selling.
• Anticipating customer needs, thinking 3 questions ahead.
• Review quoting opportunities above threshold.
• Weekly update to regional sales manager on weekly quoted items
• Filling out customer forms as needed
• Maintaining Customer Blanket Master sheets
• Understanding and managing any commercial or term deviation approvals
• JD Edwards read proficiency.
• CRM maintenance and entry proficiency.
• Coordinate, administer, monitor, and track customer feedback.
• Proactively seek out ways to better serve customers.
• 50% of time spent on full responsibility of “long tail” accounts - these are more transaction-oriented accounts but there is a lot of up-side.
• Execute and assist in management of sales plays.
• Work with customer service, sales, marketing, and customers during commercialization of new product launches.
• Work closely with production and distribution teams giving direction and prioritization to meet customer’s requirements.
• Organize and run Internal/External sales calls.
• Perform other duties as assigned.

Experience and Education

• Ability to lead diverse teams and drive sales effectiveness.
• Strong capability in designing and implementing sales processes aligned to the strategic goals of the business.
• Experience prioritizing tasks & managing collaboration between multiple forces.
• Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Strong organizational skills with superior follow-through; ability to summarize status at executive level.
• Experience in Power BI and/or JDE Reports Now
• Typically require a bachelor's degree and 2 to 4 years of experience

Competencies/ Skills

• Oral and written communication skills.
• Strong relationship building skills.
• Analytical thinking skills.
• Strategic thinking skills.
• Understanding of sales processes and systems.
• Ability to combine long term vision with day-to-day management.
• Advanced proficiency with MS Excel.
• Data Management and reporting.
• Strong analytical and research ability while providing resolution and reconciliation.
• Minimally Technical.
• High Emotional Intelligence.
• Negotiation Skills.
• Highly Organized.