Install Coordinator

FORT SMITH SHOWROOM***
Job Summary 

                We are looking for an Install Coordinator who can help us coordinate our measure, install, and service appointments between our customers and crews. This person must develop a thorough understanding of our products and services to better assist in scheduling appointments and managing customer expectations.  In addition to scheduling, this person will also assist in receiving of products and maintaining cleanliness of our warehouse. 

Responsibilities

·         Coordinating with customers and the installers and techs to schedule measure, install, and service appointments

·         Communicating with installers and techs about complexity of jobs and scheduling accordingly 

·         Verify all products and parts have arrived before scheduling appointments

·         Oversee unloading of delivery trucks and loading of installers and techs

·         Daily preparation of job packets

·         Assisting in maintaining cleanliness and safety of warehouse, dock, and boneyard

·         Processing job packets upon completion

Qualifications

·         Ability to problem solve 

·         Detail oriented 

·         Must be capable of continuously learning and adapting to changes

·         Good communication skills

·         Comfortable utilizing various forms of technology

Company Overview

                Window World is the largest exterior remodeler in the United States and we offer in-home consultations on a wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.