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HVAC Service Manager

First Choice Heating and Cooling
Posted a day ago, valid for a month
Location

Gallipolis Township, Gallia County 45631, OH

Salary

$60,000 - $120,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Employee Discounts

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Sonic Summary

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  • First Choice Heating and Cooling is seeking an HVAC Service Manager with a minimum of 5 years of hands-on experience and at least 2 years in a supervisory role, based in Gallipolis, OH.
  • The role involves overseeing daily scheduling and dispatching of HVAC technicians, managing service calls, and mentoring staff to ensure quality workmanship.
  • Candidates must have EPA 608 Certification and strong knowledge of residential and commercial HVAC systems, along with excellent customer service skills.
  • The position offers competitive benefits including 401(k), health insurance, paid time off, and performance-based bonuses.
  • Salary details are not specified in the job description, but the company emphasizes a supportive team environment and professional development opportunities.
Benefits:
  • 401(k)
  • Employee discounts
  • Health insurance
  • Paid time off
  • Bonus based on performance
  • Training & development
About the Role:
First Choice Heating and Cooling is looking for an experienced and driven HVAC Service Manager to lead our service team in Gallipolis, OH. This is an exciting opportunity to take ownership of a dynamic service operation, mentor skilled technicians, and deliver the top-tier comfort solutions our customers count on. If you're passionate about HVAC excellence and team leadership, we want to hear from you!


Responsibilities:
  • Oversee daily scheduling, dispatching, and coordination of HVAC service technicians
  • Manage residential and commercial HVAC service calls, maintenance agreements, and repair workflows
  • Mentor, train, and evaluate service technicians to ensure quality workmanship and safety compliance
  • Serve as a point of escalation for complex HVAC diagnostics, troubleshooting, and customer concerns
  • Monitor inventory, order parts and equipment, and manage vendor relationships
  • Track key performance metrics including call completion rates, customer satisfaction, and technician productivity
  • Ensure all work meets local codes, EPA regulations, and company standards
Requirements:
  • 5+ years of hands-on HVAC service experience, with at least 2 years in a supervisory or management role
  • EPA 608 Certification required
  • Strong knowledge of residential and/or commercial HVAC systems, including installation, repair, and maintenance
  • Proven ability to lead, motivate, and develop a team of service technicians
  • Excellent customer service and communication skills
  • Proficiency with service management software and scheduling tools
  • Valid driver's license with a clean driving record
About Us:
First Choice Heating and Cooling has built a trusted reputation in Gallipolis, OH and the surrounding communities by delivering reliable, high-quality HVAC services that keep homes and businesses comfortable year-round. Our customers choose us for our honesty, expertise, and commitment to getting the job done right the first time. We take pride in fostering a team-oriented work environment where skilled professionals are valued, supported, and given the tools they need to succeed.



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