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Business Banking & Consumer Support Specialist II

M&T Bank
Posted 15 days ago, valid for 22 days
Location

Getzville, NY, US

Salary

$18.68 - $31.14 per hour

Contract type

Full Time

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Sonic Summary

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  • The position involves providing operations support to Business Banking and Consumer Collections, including data entry and monetary transactions.
  • Candidates are required to have a minimum of 1 year of relevant work experience and a combined 2 years of higher education or work experience.
  • Primary responsibilities include handling repossession and remarketing operations, creating payment coupons, and approving payments.
  • The pay range for this role is $18.68 - $31.14 hourly, depending on the candidate's specific qualifications and experience.
  • The job is located in Getzville, New York, and emphasizes strong communication skills and attention to detail.

Overview:

Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level.Ā 
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Primary Responsibilities:

-Perform various functions in Repossession and Remarketing operationsĀ 
Perform data-entry of various types of information, and from multiple sources (e.g., invoices); receive and verify accuracy of documents Ā 
-Creates payment coupons and G/L tickets from auction proceeds/insurance payments.Assign matter numbers to case, in preparation for billing/payment.Ā Ā 

-Approve payments.Contact outside vendors (e.g., Repo agents, Auctions) to gather and/or provide information on accounts.Ā 
-Prepare, send and track checks to clients, vendors.Ā 
-Monitor and submit requests to change the status of accountsĀ 
-Prepare ticket work to allocate funds received, to ensure payment of expenses.Ā 
-Adhere to applicable compliance/operational risk controls in accordance with -Company or regulatory standards and policies.Ā 
-Promote an environment that supports belonging and reflects the M&T Bank brand.Ā 
-Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.Ā 
-Complete other related duties as assigned.Ā 
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Scope of Responsibilities:

This position has potential direct contact with agents/auctions, or other external vendors; mostly email correspondence with other external vendors. Ā 
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Education and Experience Required:

A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.

Strong verbal and written communication skills.

Detail oriented.

Proficient PC skills including word processing, spreadsheet and email software.

Education and Experience Preferred:

Bachelor’s degree.

Knowledge of M&T Bank systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Getzville, New York, United States of America



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