Host/Hostess

Job Summary:

Welcome and warmly greet guests upon arrival and departure. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

• Keep interior waiting area and exterior front of restaurant clean and tidy.
• Warmly and graciously greet all guests upon arrival with a sincere smile.
• When possible, open the front door for guests entering and leaving the restaurant.
• When immediate seating is limited, record guest name and number of people in party.
• Call out name and number of party when tables become available.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences while balancing customer flow in service stations.
• Upon seating, offer guests menu and inform them of their server's name. Inspect table for proper presentation and completeness.
• Relay messages to servers or buspersons as needed.
• Inspect assigned restroom every 30 minutes and clean as needed.
• Learn the names and personally recognize our regular guests.
• Thank guests as they leave and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant.

Qualifications:

• No previous restaurant experience required.
• Where applicable, holds a state and/or local food handlers card.
• Be able to work in a standing position for long periods of time (up to 8 hours).
• Be able to read, write and communicate clearly in English.
• Must be eligible to work in the United States.
• Must be able to work different shifts, including holidays, nights and weekends.