Accounts Receivable Specialist

#INDCS

We're looking for a dependable Accounts Receivable Specialist to join our Accounting & Finance team. In this role, you'll provide transactional and administrative support across Credit & Collections, including cash application, customer account maintenance, billing support, customer setup, web portal administration, and related accounts receivable activities.

What You'll Bring

• Strong attention to detail with the ability to accurately process high-volume financial transactions.
• A collaborative, customer-focused mindset that builds positive relationships across departments and with internal stakeholders.
• Analytical thinking and problem-solving skills to identify payment discrepancies, billing issues, and process improvement opportunities.
• Initiative and accountability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

What You'll Do

• Process, apply, and reconcile high-volume customer payments for U.S. and Canadian accounts across multiple payment methods, including researching and resolving unidentified, unapplied , or discrepant payments.
• Reconcile Auto Cash transactions and research unidentified or unapplied payments.
• Prepare month-end cash application reconciliations and related reporting.
• Process customer refunds in accordance with established approval procedures.
• Partner with Credit & Collections representatives to identify payments received without remittance information and resolve payment discrepancies.
• Process approved billing and accounts receivable adjustments, including credit memos, revised invoices.
• Prepare and distribute customer statements and provide invoice copies or other billing documentation as needed.
• Coordinate new customer setup and ongoing customer account maintenance, including required customer paperwork, tax documentation, and customer master information.
• Manage customer web portals, including account administration and invoice submission.
• Support quarterly and annual audit requests by providing accurate financial documentation.
• Maintain accurate financial and accounts receivable records while meeting established quality and productivity standards.
• Analyze payment and accounts receivable activity to identify trends and improve process efficiency.
• Communicate payment, billing, and account support issues to leadership in a timely and professional manner.
• Assist with continuous process improvements that enhance accuracy and operational effectiveness.
• Provide additional transactional AR support that does not require collector portfolio ownership or collection strategy.
• Perform additional responsibilities as assigned.

What You'll Need

• High school diploma or equivalent required; relevant accounts receivable, accounting support, or business administrative experience preferred.
• Previous business-to-business cash application or accounts receivable support experience is helpful.
• Proficiency with Microsoft Excel, Outlook, Word, and other business software applications; JD Edwards experience is preferred but not required.
• Strong written and verbal communication skills with the ability to work effectively across multiple departments.
• Excellent analytical, organizational, and reasoning skills with the ability to identify issues, recommend solutions, and work independently.
• Strong numerical aptitude with the ability to accurately review and reconcile financial transactions.

Benefits and Perks

• Competitive salary with opportunities for career growth and advancement
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and floating holidays
• Volunteer Time Off (VTO) to give back to your community
• Employee referral bonus program
• Wellness benefits that support your overall health and well-being
• Opportunities for professional development, training, and leadership growth
• Collaborative and supportive team environment
• Stable company with long-term career opportunities

Who Thrives Here

You enjoy meaningful work and take pride in contributing to a team that values collaboration, professionalism, and continuous improvement. You communicate effectively, build strong relationships, and look for ways to enhance processes and service. You understand that success comes from accountability, teamwork, and doing the right thing for customers and colleagues.

You’ll fit right in if you are:

• Motivated by purpose, service, and delivering results
• Organized, dependable, and committed to high-quality work
• A strong communicator who builds positive working relationships
• Proactive and solution-oriented
• Adaptable and open to learning and growth
• Someone who values respect, teamwork, and professionalism

We believe a strong workplace is built on trust, innovation, and a shared commitment to excellence—where every team member plays a role in delivering a premier service experience.