Client Solutions Coordinator

Consultative Sales & Project Coordination

What We Offer

Competitive hourly pay, typically $18–$26 per hour, depending on experience and location
Health, dental, and vision insurance options
401(k) with company match
Paid time off and holidays
Ongoing training and development opportunities
Career growth potential within a large franchise network
A fun, creative, supportive team environment
The opportunity to work on projects that are visible throughout the community

We are looking for a Client Solutions Coordinator to serve as a friendly, professional first point of contact for our customers and a key part of helping projects move smoothly from idea to installation. This is not an ordinary sales job. This is a consultative sales and project coordination role. This dynamic, customer-facing role blends front-counter sales, account support, project coordination, web request follow-up, and administrative follow-through. You’ll work directly with customers, prepare estimates, coordinate with internal teams, and help ensure every project is handled with care. You’ll be part of a supportive, knowledgeable, and collaborative team where there is always someone to work with, learn from, and consult with. Working across a four-location franchise means every day brings variety, teamwork, and creative projects that are visible throughout the community. It’s a fun, fast-moving, and exciting environment for someone who enjoys people, problem-solving, organization, and seeing ideas come to life.

Key Responsibilities

Greet walk-in customers and answer incoming calls with a positive, professional attitude
Monitor and respond to web requests, online inquiries, and lead submissions in a timely and professional manner
Ask questions to understand customer needs, goals, timelines, budgets, and project requirements
Recommend signage, graphics, branding, and visual communication solutions
Prepare accurate estimates, quotes, and work orders
Follow up on quotes and help convert opportunities into sales
Process deposits, payments, invoicing, and basic billing tasks
Coordinate projects with design, production, and installation teams
Communicate timelines, approvals, updates, and changes clearly to customers
Maintain accurate customer records, job notes, and project details
Support quality control by reviewing job details, proofs, and completed work as needed
Help ensure customers receive an excellent experience from first contact through final delivery
Support marketing efforts such as project photos, social media content, direct mail, and customer outreach

Qualifications

Previous experience in customer service, sales, account coordination, project coordination, or administrative support
Strong communication and interpersonal skills
Comfortable with consultative selling, problem-solving, and helping customers make decisions
Detail-oriented with excellent organizational and follow-through abilities
Able to manage multiple priorities in a fast-paced environment
Confident using Microsoft Office, email, and general business software
Willingness to learn industry-specific tools such as POS, CRM, estimating, and project management software
Reliable, team-oriented, and committed to delivering outstanding customer service
High school diploma or equivalent required
Valid driver’s license and reliable transportation

The following experience is helpful but not required:

Sign, graphics, printing, marketing, or visual communications industry experience
Familiarity with design software such as Adobe Illustrator, Photoshop, or similar programs
Experience with CRM systems, POS software, or project management tools
Proven sales experience, especially consultative or solution-based selling
Basic understanding of branding, marketing, and visual communication
Some college coursework or relevant certifications

Learn more about this Employer on their Career Site

Client Solutions Coordinator/Project Coordinator

Client Solutions Coordinator