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Teller / Customer Service Representative - Grand Forks South Washington - Part-Time

Gate City Bank
Posted 15 days ago, valid for 19 days
Location

Grand Forks, ND, US

Salary

$17.5 - $18.5 per hour

Contract type

Part Time

Health Insurance
Paid Time Off
Wellness Program

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Sonic Summary

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  • Gate City Bank is seeking a part-time Customer Service Representative for their Grand Forks South Washington office, requiring 1-2 years of customer service experience.
  • The position involves assisting customers with banking transactions, opening new accounts, and maintaining a balanced cash drawer.
  • Work hours are in-office from 1-6:15 PM on MWF and rotating Saturdays from 8:45 AM to 12:15 PM, with guaranteed hours of 15-19 per week.
  • Compensation ranges from $17.50 to $18.50 per hour, with an additional Saturday differential of $5 per hour.
  • Candidates should have a high school diploma and a positive attitude towards customer service.

Location

Grand Forks South Washington

Job Description:

Location: Grand Forks South Washington
Schedule:
In-Office, 1-6:15 MWF / Rotating Saturdays, 8:45-12:15

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Grand Forks South Washington Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities:

  • Create a warm, helpful experience by assisting customers with everyday banking transactions

  • Build relationships by identifying ways to make banking easier and more rewarding

  • Open new accounts and educate customers on products and services that fit their needs

  • Balance cash drawer and maintain accuracy

  • Follow all service, security, and compliance guidelines

Experience:

  • High school diploma or equivalent

  • 1–2 years of experience in customer service, retail, cash handling, or sales preferred

  • Strong attention to detail and a commitment to doing things right

  • A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits:

  • Pay Range: $17.50-$18.50/hr

  • Saturday Differential Pay: +$5/hr

  • Guaranteed 15-19 hours/week

  • Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC




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