Customer Service (Credit Union)

Member Service Representative (Teller)

2 Openings Available

• Comstock Park, MI
• Grandville, MI

Pay: $18-$20/hour

Schedule: Monday-Friday, 8:45 AM to 5:15 PM

✅ Direct Hire | Permanent Opportunity | No Weekends

About the Role

Join a growing credit union team where you'll be the face of the organization, helping members with everyday banking transactions while providing exceptional customer service. This is a great opportunity for someone who enjoys working with people, solving problems, and building relationships in a stable, career-focused environment.

Key Responsibilities

• Process member transactions accurately, including deposits, withdrawals, transfers, money orders, and cashier's checks.
• Provide friendly, professional service and assist members with questions and account inquiries.
• Educate members on credit union products and services that may benefit their financial needs.
• Maintain and balance a cash drawer with accuracy and attention to detail.
• Research and resolve member issues by partnering with internal departments.
• Support other branch locations as needed and participate in community events.

Qualifications

✅ 1-3 years of customer service experience (banking, retail, hospitality, or other face-to-face environments preferred)

✅ Strong communication and relationship-building skills

✅ Passion for delivering exceptional customer service and going above and beyond

✅ Basic math, cash-handling, and computer skills

✅ Strong attention to detail, accuracy, and ability to multitask

Why Apply?

• Stable, long-term career opportunity
• No evenings or weekends
• Team-oriented culture
• Opportunity to make a direct impact on members' financial well-being
• Great fit for candidates with banking, teller, retail, hospitality, or customer service backgrounds

Pay: $18-$20/hour | Direct Hire | Immediate Openings in Comstock Park & Grandville

This is a Permanent position based out of Grand Rapids, MI.

The pay range for this position is $18.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Grand Rapids,MI.

This position is anticipated to close on Sep 12, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.