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Position: Assistant Community Manager for Carolina Point – Greenville, SC
Role Overview
As the Assistant Community Manager, you will support the day-to-day operations of Carolina Point, a 346-apartment-home community in Greenville, SC. This role requires strong leadership, leasing, administrative, and resident-relations skills. Key responsibilities include assisting with leasing performance, outreach marketing, financial management, resident satisfaction, and overall community operations to help drive performance and profitability.
Hourly pay rate + monthly commission + quarterly bonus + $500.00 per month Team Member Management Rent Discount for live-on (if desired) + paid training + health/dental/vision insurance + 401Kmatching + fun events.
Key Responsibilities
- Meet monthly leasing goals and maintain a conversion ratio that aligns with CRC policy and expectations.
- Track and report weekly traffic trends, leasing objections, and market feedback to support pricing recommendations.
- Coach and develop a team of two Leasing Specialists, including holding bi-weekly meetings to review progress and goals.
- Manage delinquency through timely and consistent communication with current and former residents.
- Collect and promptly post resident payments.
- Inspect apartments at move-out, assess damages, and prepare SLOCs (Standard Lists of Charges).
- Ensure make-ready units are completed on time and maintained in good condition to deliver a quality product.
- Address and resolve resident issues, escalating concerns to the Community Manager when appropriate.
- Assist with renewals to support budgeted retention goals.
- Support renter’s insurance compliance in accordance with CRC policy and expectations.
- Inspect the community daily to ensure curb appeal standards are met.
Key Qualifications
- Minimum of 2 years of Multifamily experience
- Previous management/ supervisory experience a plus
- Yardi experience preferred
- Strong communication skills
- Must be willing to work one Saturday per month while still enjoying a 40-hour work week. Additional Saturdays may be required if needed.
- Strong leasing background with a demonstrated ability to meet or exceed a 35% conversion ratio.
- Experience with renewals, delinquency management, administrative processes, and resident relations.
- Strong organizational skills, follow-up, attention to detail, and ability to manage multiple priorities.
We own and operate all of our assets (10,000+ units in the portfolio) and invest in the long-term. Â With 65 years in business, we've been Voted a Top Workplace nationally for several years in a row recently and Top Management Company Nationwide.
EOE
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