Position: Brokerage Operations Specialist - Dedicated Truckload

Pay Rate: $60k per year

Schedule: Tues-Sat 8am - 5pm

JOB DESCRIPTION:

Forward Air is looking for a Solutions Oriented Brokerage Operations Specialist - Dedicated Truckload. The Brokerage Operations Specialist - Dedicated Truckload will be responsible for managing new and existing accounts, rate negotiation with the ability to build long term business relationships. They will use exceptional customer service and problem solving skills to manage all the customers’ needs and expectations. This person will be a key member of the team, reporting to the Logistics Manager. The position is responsible for effectively and efficiently finding, developing, improving and utilizing service focused methods for moving and protecting the profitability of the operations

Job Requirements:

Freight brokerage experience required.
Ability to negotiating with carriers
Excellent problem solving skills
Customer service experience
Ability to work with all levels - Operations and/or sales
Ability to develop long-term business relationships.
Excellent Computer skills
Excellent written and verbal communication skills
Some college coursework is preferred, but not required.
Knowledge of major cities/airport locations in the continental US
Willing to work Saturdays
Other duties as assigned

Qualifications:

Excellent communication and problem solving skills
Strong team player that thrives in a fast-paced environment
Must be flexible to work weekends and overtime as needed
Forklift and general freight handling knowledge is a plus
General computer skills - Microsoft Office, Outlook, AS400
Must be 18 or older

Forward Air is an Equal Opportunity employer.

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