Merchandise Coordinator

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey.  We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities. 

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

JOB DESCRIPTION

Position Title: Thrift Store Merchandise Coordinator

Location: Guilderland, NY

About This Role

We are seeking a detail-oriented pricing specialist with strong brand and

product knowledge to help maximize the value of donated merchandise. This

role is responsible for accurately pricing apparel, hard goods, and accessories

using Goodwill’s pricing structure while ensuring quality standards. The ideal

candidate has an eye for recognizing high-value and unique items, maintains

strong organizational skills, and supports store operations through effective

merchandising and training.

The Awesome Things You’ll Do

• Price apparel using Goodwill’s Point of Sale system and store-specific guidelines.
• Print and tag price tickets for textiles, hard goods, and accessories.
• Review and verify pricing before items are placed on the sales floor.
• Identify and process higher-end or rare items for e-commerce.
• Train production associates on recognizing quality donations.
• Maintain safety standards and report concerns to store leadership.
• Support store management in maintaining visual merchandising.
• Assist with stocking, sorting, and organizing merchandise.
• Supervise pre-opening and post-closing shifts as needed.
• Ensure an excellent customer and donor experience.
• Perform other duties as assigned to support the store team and broader organizational goals.

Activities are subject to change / be added to meet business needs with management approval. 

Our Must Haves

Schedule Requirements:

• Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 8:00pm.

Special Working Conditions

Health & Safety Guidelines:

• This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

What We Offer 

Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

• A variety of Medical, Dental, Vision & Voluntary Insurance.
• Generous Paid Time Off: Competitive vacation, sick, and personal days
• with increased accrual over time. Additional generous paid prenatal and
• parental leave.
• Wellness Program offering free access to
• Discounts for travel, entertainment, etc.
• Tuition Reimbursement Assistance
• Headspace: Free access to hundreds of guided exercises for meditation, sleep focus, and movement for employees and their loved ones
• Financial Counseling / Wellness
• Employee Assistance Program
• Retirement Plans: 403(b) with employee contributions and up to 4% employer match after 1 year of service

#IND2

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!  

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org.  We are happy to assist and ensure you have an equal opportunity to apply.