Position Overview

The Shipping and Receiving Lead is responsible for managing all incoming and outgoing shipments. This includes verifying shipment contents, preparing shipments, maintaining accurate records, and ensuring products are received and shipped in a timely, accurate, and safe manner.

Essential Functions

Shipping Duties:

Prepare and pack items for shipment according to company and carrier standards
Create and print shipping labels and bills of lading
Schedule and coordinate pick-up with freight carriers and delivery services and coordinate with internal departments
Inspect outgoing packages for damage or mislabeling
Ensure outgoing shipments are properly packed, labeled and documented
Track shipments and resolve delivery issues when necessary
Track shipments and resolve shipping discrepancies, delays and other logistical issues

Receiving Duties:

Unload, inspect, and verify incoming shipments against purchase orders or invoices
Record shortages, overages, or damages and report discrepancies
Receive and label items for inventory
Safely operate forklifts, pallet jacks, and other warehouse equipment
Organize received goods into inventory or designated storage areas

Administrative & Inventory:

Maintain and update records in the inventory management or ERP system
Collaborate with procurement, warehouse, and logistics teams
Ensure compliance with safety regulations and procedures
Organize and conduct cycle counts and audits of raw material and inventory as required
Train and oversee shipping/receiving staff to ensure efficient workflow

General guidelines

Follow company conduct rules and guidelines
Other duties as assigned

Incentives

Benefits offered the first of the month following 30 days of employment, include: medical, dental, life insurance, long term disability, paid time off (sick and vacation), 9 company holidays, 401(k), etc.
Referral Rewards program

Requirements

Previous experience (1+ year) in a lead or supervisory role
High school diploma or GED required
Prior experience in shipping and receiving, logistics, or warehouse operations preferred
Strong organizational and record-keeping skills
Ability to lift up to 50 lbs and operate material handling equipment
Experience with ERP system (i.e. SAP, Oracle) is a plus
Strong organizational and problem-solving skills
Knowledge of shipping procedures documentation and carrier requirements
Excellent communication and leadership skills

Training and Experience

Computer skills and familiarity with Microsoft Office or warehouse software
Familiarity with shipping software and logistics platforms (e.g., FedEx, UPS, USPS systems)
Forklift certification is required

Work Environment

Manufacturing warehouse environment with exposure to machinery, noise and varying temperatures. Use of personal protective equipment (PPE) as required. Fast-paced, deadline-driven environment.

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