Senior Associate, Order Management

Job Title: Senior Associate, Order Management

Job Code: 40155

Job Location: Rochester, NY

Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked, and have every other Friday off  

Job Description:   

L3Harris is seeking a detail-oriented and organized associate to join our team and support order management and customer delivery coordination activities. As part of a dynamic organization, this role will provide hands-on experience with backlog monitoring, return material authorization processing, shipping and delivery coordination, MRP system updates, and cross-functional collaboration to support ship/bill non-project orders and meet customer requirements. 

Essential Functions: 

• Coordinate with Finance, Manufacturing, Purchasing, Product Management, Sales, Contracts and Customers as needed to facilitate the following as part of the Order Management process and will focus on our Ship/Bill Non-Project Orders.  

• Monitor Backlog, Open Commitments and Return Material reports 

• Process RMA’s (Return Material Authorizations), Debits, Credits, and Restocking fees 

• Meet established delivery requirements and facilitate coordination with Customer if needed 

• Confirm shipping terms align with purchase order. Coordinate to adjust when needed 

• Updates On-Time Delivery (OTD) and Customer Request Date (CRD) within the MRP system. 

• Updates Projected Ship date for Non-Standard vendor/Standard vendor and Services with the MRP system. 

• Notifies Manufacturing of any Projected Ship Date updates to Production items 

Qualifications:

• To be eligible, applicants must be pursuing a master's degree in Business Administration, Supply Chain Management or related field or have completed their master's degree within the last 12 months, regardless of age.

In compliance with pay transparency requirements, the salary range for this role in New York state is $48,000 - $89,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.