Paint Director

Job DetailsJob Location: Parts Center Hawaii Paint - Hilo, HI 96720Position Type: Full TimeSalary Range: $85,000.00 - $85,000.00 Salary/yearSUMMARY: Assumes responsibility and is accountable for revenue growth and the profitability of the Paint Department. Directs paint operations for Parts Center Hawaii, Inc. for the Big Island. Leader fulfills responsibility using sound business leadership and management practices. Plan, motivate, and coordinate the activities of the Paint Team.   ESSENTIAL DUTIES: Directs all Paint Operations for PCH. Develops strategic business plans to drive sustainable growth. Implements GM approved business plans. Establishes department standards, policies, and operating procedures that align with Company policies and GM approved processes. Provides paint technical expertise and related leadership to all PCH store locations. Works with GM and Store leaders to train staff as needed. Supports and assists paint sales personnel in growing retail, commercial, industrial, and fleet paint sales. Identifies and pursues new GM-approved business opportunities. Works to increase market share by targeting sales initiatives, customer outreach, and relationship building. Provides enthusiastic leadership to help shape Coworkers' attitudes and build morale. Recruits, hires, mentors, and motivates all Paint Personnel. Ensures hiring processes are followed and required forms submitted in a timely manner. Ensures job descriptions for all paint positions are reviewed and updated on an annual basis. Ensures open positions are posted and the required Human Resources requisition process is completed within three (3) business days of vacancies. Directs and monitors all Paint personnel and completes a performance evaluation of all Paint personnel on an annual scheduled basis. Meets with General Manager to develop monthly goals and objectives for the Paint Department, review actual performance, and develop and assess Action Plans. Implement General Manager approved Paint Department Action Plans to achieve goals, objectives, and KPIs. Holds monthly Paint operation meetings with store personnel to ensure that each Store is operating effectively, efficiently, profitably, and aligned with monthly Action Plans. Monitors daily operating reports and recommend to the General Manager improved courses of action where necessary. Develops and maintains a good working relationship with all Store Leaders, employees, vendors, and customers. Communicates Company policies and processes to Paint Personnel and ensures that they are understood and followed. Implements, with General Manager approval, all Action Plans that will increase sales and revenue and profits for the Paint Department. Works to strengthen relationships with key commercial accounts, contractors, body shops, and industrial customers. Serves as the primary liaison with paint manufacturers and suppliers. Negotiates pricing, promotions, training opportunities, and vendor support. Evaluates and recommends new products and technologies to improve competitiveness to the GM and Executive Management. Implements and integrates approved products and technologies effectively within the Paint Department. Recommends new product lines, services, and revenue opportunities to the GM. Works with GM and Executive management to implement approved plans. Develops long-terms plans to expand the Paint division and increase market share. Works with GM and Executive management to implement approved plans. Ensures exceptional customer service standards is maintained across all paint operations. Resolves any customer complaints that Paint Personnel has been unable to resolve in a timely manner. Ensures all Paint Personnel and Paint operations adhere to Company Policies and processes. Ensures information and reports coming from Paint department(s) are accurate and timely. Ensures that the Company meets or exceeds its paint sales objectives on a daily, monthly, and yearly basis. Ensures that the retail and wholesale business produces sufficient gross profit to aid the Company in reaching its profit objectives. Develops and implements GM-approved marketing and merchandising activities (especially sales events.) that align with monthly Action Plans and adhere to Company policies and procedures. Assists the GM in developing and implementing additional leadership and career pathway opportunities for Paint Personnel. Ensure and maintain a balanced paint inventory that effectively attains sales goals. Manages Paint inventory in a manner that ensures annual obsolescence is less than 2.5% of the average inventory balance. Participates in the store annual and/or periodic Parts Inventory. Review on a daily, weekly, and monthly basis Paint department expenses and implement effective measures to address potential issues. Develops and maintains an effective Delivery Management Program for Paint that aligns with Company policies and procedures, ensures driver efficiency, and utilizes required equipment and technologies. Enforces safety requirements, including but not limited to forklift training and operation, processing of SDS sheets on all products carried, and OSHA Right-to-Know. Maintains and assures the Paint operations is in compliance with federal, state, and local regulations that may affect Store operations. Works with Chief Information Security Officer [CISO] and GM to ensure compliance. Ensures payroll-related functions, including but not limited to approving timesheets and leave requests, are completed in a timely manner and within required deadlines. Ensures Paint operations at various locations is staffed effectively, schedule is communicated to all Paint Personnel and management (Store Leader, Co-Leader, or a Lead) is present during operational hours. Conducts Paint staff meetings and periodic staff training. Ensures mandatory manufacturing, safety compliance, and cybersecurity training of staff are completed in a timely manner. Attends mandatory management meetings. Maintains a professional appearance. Ensures that the work area is kept clean. Completes and remains current with all mandatory manufacturing, safety compliance, safeguards, and cybersecurity training. ADDITIONAL DUTIES Compensate for any personnel deficiencies that may lead to the Store's not attaining their goals. Ensure all Paint staff meet and/or exceed training requirements. Assist with PCH location annual Parts Inventory events. Ensures all Safety platform tickets are completed in a timely manner. Ensures all Facilities repairs have been completed in a timely manner. Ensure all Vendor Requests are accompanied by at least two vendor quotes. Ensure all deposits and cash processes are completed accurately and on a timely basis. Ensure all Store vehicles are kept in good working condition and serviced on regular basis. Create and maintain a Paint Vehicle Service Worksheet report. Other duties as assigned by the General Manager or Executive Admin. QualificationsQUALIFICATION To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   Have and maintain a current driver’s license with a clean driver’s abstract. Must be able to work retail hours, which might include nights and/or weekends. Basic computer skills   EDUCATION AND/OR EXPERIENCE: Minimum 3 years of retail and wholesale parts and accessories experience. Minium of 5 years of experience of retail and wholesale and accessories experience in the automotive and paint industry. Management and staff development experience. (Preferred) Cash Handling experience required. Experience with Point-of-Sale [POS] System required.   COMPUTER SKILLS: Proficient computer skills Basic Microsoft Office skills Basic Google Suite skills Proficient with Email & Communication Experience with Inventory Management Software LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memorandums.  Ability to write simple correspondence.  An ability to effectively present information in one-on-one and small group situations to management, customers, clients and employees of the organization. Ability to speak, read, and write fluently in English. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver’s license is required to complete customer deliveries, customer meetings, and drive to other locations as needed. Forklift Certification: Complete and obtain Forklift Certification within three (3) months from the first day of employment. MENTAL DEMANDS: Ability to work with multiple projects, tasks and deadlines. Continuous alertness and attention to detail, concentration and ability to perform mathematical calculations to produce accurate work Ability to work and effectively communicate with leadership and Store Personnel on time-sensitive matters.   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds with the assistant of safety gears, equipment, or PPE, and occasionally lift and/or move up to 50 pounds with the assistant of safety gears, equipment, or PPE. Rarely lift up to 100 pounds, requiring assistance from PPE, tools and equipment for items over 60 pounds.  Personal Protective Equipment (PPE) includes back braces, hand, head, foot, eye, face, and body protection. Goggles/eye protection, gloves, ear plugs, and back brace are provided by the organization and must always be included in their toolbox or workstation. PPE approved clothing/uniform and footwear, closed-toe, steel toes and slip-resistant soles, worn at all times. WORK HOURS: Regular Business Hours Travel between IKC, PCH locations, and customers may require longer hours. Inventory events may require longer hours. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to toxic or caustic chemicals, fumes or airborne particles; moving mechanical parts, equipment; high precarious places. Outside weather conditions range from moderate cool to extreme heat and/or humid, wet/rain conditions; risk of electrical shock; explosion; noise level in the work environment is usually moderate.