Communications Assistant

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking an enthusiastic Communications Assistant to support customer outreach, promotional initiatives, brand representation, and sales activities. This role is ideal for individuals who enjoy communicating with people, presenting information, building relationships, and contributing to customer acquisition efforts.

Responsibilities

• Assist with customer outreach and promotional communications.
• Engage with prospective customers and provide information about products and services.
• Present product and service benefits clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition activities.
• Assist with promotional events, community outreach, and marketing initiatives.
• Build positive relationships with customers and prospective clients.
• Assist with promotional materials and communication resources.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with marketing and sales team members to achieve business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person and by phone.
• Strong presentation and relationship-building abilities.
• Goal-oriented and eager to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, sales, marketing, customer service, retail, promotions, or events is a plus but not required.

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and innovative work environment
• Skill development through hands-on experience and mentorship
• Exposure to diverse projects and industry-leading clients