Fulfilment Specialist

About Signant Health

At Signant Health, we help bring life-changing treatments to patients faster. We are a global evidence generation company that supports clinical trials with smart technology, scientific expertise, and hands-on operational support — so better data leads to better decisions in healthcare. We embrace AI and advanced technologies to enhance every aspect of what we do, from data analysis to operational efficiency.

Our teams work at the intersection of science, technology, and patient experience, delivering digital solutions powered by AI innovation that make clinical trials more efficient, more accurate, and more accessible around the world. Trusted by leading pharmaceutical companies and CROs, our platforms and services support studies across more than 90 countries and have contributed to hundreds of new drug approvals.

If you are motivated by meaningful work, global impact, and innovation in clinical research and digital health — including the opportunity to work with cutting-edge AI technologies — you will find purpose and opportunity at Signant Health.

About the Role

The Fulfillment Specialist supports internal and external customers to ensure that electronic devices are accurately picked and shipped to client sites managing clinical trials. This is a hands-on, onsite role based at our Horsham, PA warehouse, playing a critical part in ensuring device shipments meet client expectations and comply with international shipping requirements.

KEY ACCOUNTABILITIES - Function

• Manage inventory activities including accurate reporting and device picking.
• Perform quality checks on picking accuracy to ensure order integrity.
• Manage workload effectively to ensure customer expected ship-by dates are met.
• Create necessary shipping documentation for domestic and international shipments.
• Securely pack devices for international shipping in compliance with applicable regulations.
• Serve as day-to-day liaison with courier vendors.
• Maintain good stock control procedures.
• Promote continual improvement within the Fulfillment team.
• Other responsibilities and projects as assigned and required by Signant Health.

KNOWLEDGE, SKILLS & ATTRIBUTES

Essential:

• Adherence to site Health & Safety requirements.
• Accurate data entry skills and solid computer proficiency.
• Excellent written and verbal communication skills.
• Must be able to deal effectively with all levels of the organization.
• Must be a team-oriented person with a "can do" attitude.
• Experience of working within a pharmaceutical environment.

Desirable:

• IATA Certified.
• Experience of inventory or warehouse operations.
• Minimum education: High School graduation (US) or country equivalent.
• Flexible for international and domestic travel.

Why Signant Health?

At Signant Health, your work has real impact. Everything we build, support, and deliver helps advance clinical research and bring new treatments to patients faster — improving lives around the world. Our teams combine science, technology, and operational expertise to solve complex clinical trial challenges, and every role contributes to that mission.

We offer a collaborative, global environment where you can grow your career while working alongside experts across clinical, technology, data, and operations, with opportunities to learn, take ownership, and drive meaningful innovation — not just maintain the status quo.

If you are looking for purpose-driven work, smart colleagues, and the opportunity to help shape the future of clinical research and digital health, Signant Health is the place to do it.

At Signant Health, accepting difference isn't enough — we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients, and our community. We are proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. Prior to their start date, all new hires are required to be verified through a thorough background check and identity verification to confirm eligibility for employment.

Unsolicited resumes submitted by agencies or third-party recruiters directly to hiring managers or any Signant Health employee will not be considered and will not obligate Signant Health to any fees or terms associated with the submission.