Account Manager

Essential Functions & Responsibilities

Account ManagerAs an Account Manager you will be responsible for outside sales, new business development, and account management with assigned accounts / customers to support all business services for the organization in achieving its revenue and profitability goals. This role manages quality and consistency of product and service delivery, with travel up to 80% of the time.

• Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
• Increases sales revenue and profit dollars by identifying potential new accounts and soliciting orders through personal sales calls to explain services and assess potential customer needs
• Fosters sales relationships with target accounts
• Increases sales revenue and profit dollars of existing accounts through regular contact with customers and continued communication regarding additional available services
• Prepares, submits, and interprets periodic reports on activities, sales volume, and expenses
• Attends and participates in sales meetings and training programs; represents company at trade shows, conventions, Chambers of Commerce, and professional associations
• Stays abreast of major environmental regulatory changes and industry trends, as well as competitive conditions
• Effectively adapts to CORE business and customer categorization
• Manages Days Sales Outstanding (DSO) to <45 days
• Coordinates with customers to profile, identify service timeframes, and ensure quality and customer satisfaction with the current offering(s); works to resolve any customer concerns
• Negotiates pricing and contract requirements as needed
• Completes annual sales revenue budget and identifies key customer initiatives
• Manages and controls sales expenses and ensures the timely submission of business expenses
• Maintains a comprehensive understanding of the company’s service offerings for business lines offered to customers
• Maintains the ability to travel up to 80%, with some overnight stays required
• Takes on additional duties as assigned to support the team and organization

Education

Experience

• 3+ years of proven industry related sales experience (required) -OR-
• In lieu of degree, 7+ years of proven industry related sales experience (required)

Overview

About Arcwood

Every advancement—from the products we use to the medicines and technologies we depend on—creates waste that must be handled responsibly. For more than 50 years, Arcwood Environmental has helped organizations across the United States manage the byproducts of progress safely and thoughtfully. With deep expertise and innovative waste management technology across a growing nationwide footprint, Arcwood protects people, communities, and the environment through work that often happens behind the scenes.

Our Values

We move forward together, one team with a shared purpose, counting on each other every day. Our core values demonstrate how we work together to deliver value for our customers, putting them at the center of all we do:

• Lead with Safety: We uphold the highest safety and compliance standards to protect our teams, our customers and the communities that count on us.
• Solve Problems Creatively: We push for better – advancing technologies, processes, and ideas that protect human health and the environment.
• Own It Together: We are individually and collectively accountable for our work and our impact, knowing that progress is only achieved by working together – with our customers, and with each other.
• Deliver for Customers: We put customers at the center of all we do. When we live our values – lead with safety, solving problems creatively, and owning our work together – the result is clear: we deliver exceptional value for our customers.

We’ve reached a unique point as a company: big enough to deliver broad capability and consistent performance, while striving to be nimbler and more responsive to our customers’ evolving needs. Come join Arcwood and be part of our legacy of environmental leadership!

Benefits, Compensation & Workforce Diversity