Job Overview:Â This position is primarily responsible for supporting billing team for efficiency and accuracy in the accounts payable/accounts receivable management system. Communicating with team members and other departments, providing clarifications, resolving issues, and assisting in creating and streamline billing processes.
Â
Key Accountabilities:
- Support team on a day-to-day basis ensuring timely and accurate billing/invoicing.
- Organize, assign, delegate, and coordinate the billing team workload to ensure accuracy while meeting objectives and deadlines.
- Monitor reports and perform internal audits to validate billing accuracy and completeness.Â
- Monitor credit/rebill percentages and work with branch locations to identify root cause. Partner with branch location to reduce non-response time for credit disputes from the customer.
- Continuously work with supervisor and manager to improve billing policies, procedures and guidelines based on analysis of root cause and corrective actions for billing issues.Â
- Provide feedback to supervisor and manager regarding employee performance and development.
- Continuously promote a positive working environment and improve employee morale.
- Manage cross-training within the team and ensure documentation is saved in a central location.
- Participate and/or lead projects as assigned.
- Perform semi-annual review for branch billers.
Â
Role Responsibilities:
- Review billing reports and assist team with timely billing.
- Review billing for accuracy.
- Ensure cross training is completed.
- Maintain billing for assigned accounts.
- Consult with management regarding any billing delays.
- Take leadership role or offer participation in assigned projects to advance the mission of the organization.
- Other duties as assigned.
 Â
Individual Skills & Competencies:
- Strong computer skills, with advanced skills in Excel.
- Ability to research and problem-solve.
- Strong attention to detail to provide quality service with accuracy.
- Excellent communication skills, both verbal and written.
- Demonstrate ability to interact effectively with individuals at various levels in the organization.
- Demonstrate strong time management and organizational skills.
- Ability to take initiative and have a sense of urgency for time sensitive materials.
- Ability to work cohesively within a team environment.
Benefits:
Loomis offers one of the most comprehensive employee benefit packages in the industry, which includes:
- Vacation and Sick Time (PTO) as well as Paid Holidays
- Health & Dental Insurance
- Vision Insurance
- 401(k) Plan
- Basic Life Insurance Plan
- Voluntary Life Insurance Plan
- Flexible Spending and Health Savings Account
- Dependent Care Account
- Industry-leading Training and Development
Learn more about this Employer on their Career Site
