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Counter Staff-Full Time

Conquer The Day LLC
Posted 9 days ago, valid for 25 days
Location

Houston, TX, US

Salary

$12 - $13 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

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  • Edit Holdings, LLC dba Tide Cleaners is seeking a Guest Service Representative who enjoys working with people and delivering exceptional customer experiences.
  • The position requires previous experience in hospitality or customer service, and candidates should possess basic math skills and a positive attitude.
  • Key responsibilities include managing customer inquiries, garment handling, transaction management, and ensuring quality assurance of all garments.
  • The role offers a full-time schedule of 32–40 hours per week, with store hours from Monday to Friday, and a salary range of $15-$18 per hour depending on experience.
  • Benefits include health insurance, vision, dental, a 401(k), yearly paid time off, and paid holidays.

Reports To: Counter Manager & General Manager

Edit Holdings, LLC dba Tide Cleaners, is looking for a Guest Service Representative to join our team! We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience.

 

Key Responsibilities

  • Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times. 
  • Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers. 
  • Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally. 
  • Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests. 
  • Transaction Management: Accurately calculate prices and handle cash/credit transactions. 
  • Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards. 
  • Training & Development: Help train new employees in store procedures and processes.
  • Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area. 
  • Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods. 
  • Other Duties: Perform additional tasks as assigned.

 

Qualifications

  • Basic math skills and ability to recognize numbers. 
  • Self-motivated with a positive, energetic attitude. 
  • Strong leadership and teamwork qualities. 
  • Willingness to participate in ongoing training and development. 
  • Ability to stand for long periods. 
  • Previous experience in hospitality or customer service is preferred.


Shift and Schedule

Store Hours: 

  • Monday–Friday: 6:30 AM – 7:00 PM 
  • Saturday: 8:00 AM – 5:00 PM 
  • Sunday: Closed 

Full-Time: 32–40 hours per week  

Overtime: As necessary 

 

Benefits

  • Health Insurance 
  • Vision 
  • Dental 
  • 401 (k) 
  • Yearly Paid Time Off 
  • Paid Holidays 


Learn more about this Employer on their Career Site

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SonicJobs' Terms & Conditions and Privacy Policy also apply.

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