Housekeeper

About the role

• Reporting to the Head of Security, the Housekeeper is responsible for assisting the occupancy team in maintaining the cleanliness and orderliness of the facilities, ensuring a safe and sanitary environment for employees, visitors, and clients. This role involves a variety of cleaning tasks, including maintaining common areas, restrooms, offices, and other designated spaces, as well as performing routine maintenance and handling minor repairs when necessary.

DUTIES AND RESPONSIBILITIES

·       Sweep, mop, and vacuum floors in all areas, including hallways, offices, restrooms, and other public spaces.

·       Clean and disinfect restrooms, replenish supplies (toilet paper, soap, paper towels), and ensure facilities are well-maintained.

·       Dust and clean surfaces, windowsills, furniture, and fixtures to ensure a tidy appearance.

·       Empty trash receptacles and dispose of waste properly, ensuring proper waste separation where required.

·       Clean and sanitize kitchen areas, break rooms, and other common spaces.

·       Clear debris from sidewalks and other outdoor areas.

·       Maintain cleaning supplies inventory and request replacements when necessary.

·       Monitor the building for safety hazards and report any concerns to the appropriate personnel.

·       Follow safety protocols and use cleaning equipment properly to prevent accidents or injuries.

·       Assist in event set-ups and clean-ups as required.

·       Respond to emergency cleaning requests, such as spills or accidents, in a timely and efficient manner.

·       Maintain a positive and professional demeanor while interacting with staff and visitors.

·       Ensure compliance with all health, safety, and environmental regulations.

·       Report maintenance issues or concerns to the Occupancy Manager.

·       Adhere to the daily schedule, completing all assigned duties and maintaining the upkeep of designated areas and equipment.

·       Perform additional duties as assigned by management.

BEHAVIOR & COMMUNICATION EXPECTATIONS

·       A high level of professionalism and confidentiality is crucial to this role

·       Establish and maintain effective working relationships with staff, department leaders and executive leadership with the purpose of:

o   Being approachable at all times

o    Being known as a trusted resource for knowledge and guidance

·       Desire to deliver excellence – Always looking for the very best product in what we do

·       Living Above the Line – Exhibiting ownership, accountability and responsibility

·       Engaged – Ensuring we all care about MBG and the work we do, from the top - down

·       Responsive – We do what we say in a timely manner

·       Respected – As professionals, we are known for accuracy in all we say and do

·       Confident – Trust in our ability to be successful and make good decisions

CORE COMPETENCIES

·       Action Oriented: Takes swift and effective action to address tasks and resolve issues, maintaining a proactive approach to cleaning and facility upkeep.

·       Detail Orientation: Focuses on the small details that ensure spaces are cleaned thoroughly, from wiping down surfaces to ensuring all areas are maintained to a high standard.

·       Functional/Technical Skills: Possesses the practical knowledge and skills required to perform custodial duties, such as operating cleaning equipment and handling chemicals safely.

·       Perseverance: Demonstrates resilience and persistence, continuing to work diligently and maintain high standards of cleanliness even in challenging or repetitive tasks.

·       Customer Focus: Anticipates and meets the needs of building occupants, ensuring a clean and safe environment for employees, visitors, and clients.

QUALIFICATIONS

·       2+ years of experience in commercial cleaning required in high profile facilities.

·       High school diploma or equivalent preferred.

·       Experience and knowledge of cleaning supplies, products, equipment, and procedures.

·       Strong attention to detail and ability to work independently.

·       Good communication skills and ability to work as part of a team.

·       Ability to handle cleaning chemicals and equipment safely.

·       Ability to follow written and verbal instructions.

·       Must be able to pass a background and drug screening for hire and randomly throughout employment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Globalternative Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This EEO policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employment with Globalternative Solutions is at will. This means employment is for an indefinite period of time and it is subject to termination by you or Globalternative, with or without cause, with or without notice, and at any time.