Position Summary: Â Â
As the 2nd Shift Swing Event Setup Supervisor, you will play a crucial role in overseeing event operations, managing event staff, and ensuring the seamless execution of events. Your responsibilities will include maintaining client satisfaction and a high level of quality during evening and night hours (swing shift). This position involves hands-on supervisory work.
Key Responsibilities:Â
Supervisory:Â
- Supervise and coordinate event staff to ensure all duties are completed efficiently and on schedule. Â Â
- Communicate daily updates and any operational issues to the management team regularly. Â
- Monitor and evaluate team performance to ensure adherence to quality and safety standards. Â
- Assist in training new employees and cross-training staff to enhance their skills and productivity. Â Â
- Identify and resolve issues and conflicts within the team, maintaining a productive work environment. Â Â
- Provide guidance, support, and constructive feedback to team members. Â
- Learn to operate event management software systems for billing and other leadership functions. Â
- Conduct regular physical inventory counts to assess equipment functionality, identify potential losses, and determine replacement costs. Â
Shift Specific:Â
- Ensure that all rooms, halls, and ballrooms are set up correctly and signed off using the work order system. Â
- Supervise full-time and part-time setup crews to ensure efficiency and productivity. Â
- Manage operations during evening and night shifts, which may require adjustment to non-traditional work hours. Â
- Ensure effective communication and smooth transitions between shifts. Â
- Monitor and address challenges associated with the swing shift, such as fatigue and burnout. Â
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Required Skills and Qualifications:Â
Proven Experience:Â
- Experience in a supervisory role within a fast-paced warehouse, production, or event management environment is required.Â
- Strong leadership, communication, and interpersonal skills are essential for this role. Your ability to effectively lead, communicate, and engage with others will be key to your success. Â Â
The Indiana Convention Center & Lucas Oil Stadium is an Equal Opportunity Employer.
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