Region Manager, Broker&SpecialRelationships

This position will be located in Itasca, IL in a hybrid capacity. 

Position Overview:

This is an inside sales position that reports to the Director of Broker and Special Relationships. This position is designed to structure and evaluate financing opportunities from our customers and brokers and ultimately closed transactions. This person will need to work well with others to manage and solve deal-related issues by networking internally with the Credit, Operations and Accounting departments and externally with the deal sources.

Commitment to Internal Control:

The incumbent accepts the responsibility for establishing and maintaining the internal control system associated with the essential duties and responsibilities of the functional areas that the incumbent manages.

Essential Duties and Responsibilities:

(List in order of time spent)

To be effective, you will need good communication, writing, organization and software (primarily Outlook, Excel and Power Point) skills.  The ideal candidate will have the following attributes:

• Strong credit skills and familiarity with commercial and app only credit analysis as well as credit bureaus and credit scores.
• Effective communication skills with internal and external stakeholders to manage rejections and solve problems.
• Comfortable contacting customers and brokers via phone and email and understanding metrics of leads and transactions.
• Understanding of financial contracts and concepts.
• Well organized and can effectively manage multiple tasks simultaneously.
• Aware of the funding process for titled equipment.
• Team player who will support others when they are out of the office.
• Forward thinker and willing to suggest process improvements.
• Ideally has a degree in business or finance and customer service experience.
• Willingness to perform other related duties as assigned by management.

KPI’s (Key Performance Indicators):

• Volume
• Net Interest Margin

 Responsibility and Decision-Making Authority:

Act independently; Decision-making within Company policy.

Management/Supervisory Responsibilities:   N/A

Qualifications:

Competencies:

• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Education and Experience:

Licensing and Certification:  N/A

Tools and Equipment Used:    

Working Hours:

Travel:

Physical Demands:

• Digital dexterity and hand/eye coordination in operation of office equipment
• Light lifting and carrying of supplies, files, etc.
• Ability to speak to and hear customers and/or other employees via phone or in person
• Body motor skills sufficient to enable incumbent to move from one office location to another

The job description does not constitute an employment contract, implied or otherwise, other than an “at will” relationship and is subject to change by the employer as the needs of the employer and requirements of the job change.

The position is exempt and the salary will be between $65,000 - $85,000 with an opportunity to earn a sales commissions.

The salary range is determined and based on internal equity, market data/ranges, applicant's skills, prior relevant experience and education.

Additional benefits:

• Medical, Dental, and vision plans
• 401(k) and matching
• Paid Time Off
• Company Paid Life Insurance
• Employee Assistance Program
• Training and Development Opportunities
• Employee Discounts