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Operations Control Center Internship Summary:
The Operations Control Center (OCC) Intern will play a key role in supporting data-driven decision-making within the organization. This position will focus on compiling, analyzing, and reporting data related to gate errors while identifying trends and process improvement opportunities. The intern will also collaborate with cross-functional teams on capital projects, particularly those related to system enhancements and operational efficiency.
What You'll Experience:
- 10-Week Summer Internship Program: May 24,2027-July 30, 2027
- Location: CSX Headquarters in Jacksonville, Florida (on-site)
- Housing Support: Eligible interns may receive complimentary housing for the duration of the program. Travel, transportation, and other personal expenses are not provided.
- Competitive Compensation: Earn competitive hourly pay while gaining valuable professional experience.
- Professional Development Opportunities: Enhance your skills through executive networking events, lunch & learn sessions, local site visits, community service activities, cross-functional exposure, and networking opportunities designed to help you build meaningful connections across CSX.
Key Responsibilities:
- Collect and compile operational data related to gate errors and related metrics.
- Analyze data to identify root causes, trends, and opportunities for process improvement.
- Develop reports and visual dashboards to effectively communicate findings to stakeholders.
- Partner with OCC team members on capital projects, particularly those involving systems development or enhancement.
- Support the implementation of process improvements by documenting procedures and helping track performance impacts.
- Participate in meetings and present data-driven insights to OCC leadership and other departments as needed.
Minimum Qualifications
- Being a rising senior or graduate student enrolled in an accredited college or university, with an anticipated graduation date of December 2027, or May 2028.
- Maintain a minimum cumulative GPA or 3.0 on a 4.0 scale.
- Pursuing a Bachelor's or Master's degree in Logistics, Supply Chain Management, Data Analytics, or related field.
- Be available to work up to 40 hours per week for the duration of the 10-week program.
- Demonstrate strong communication, teamwork, problem-solving, and leadership skills.
- Must be 18 years of age.
Preferred Qualifications:
- Graduate students actively pursuing a master's degree in a relevant field.
- 3.2 or 3.5 cumulative GPA on a 4.0 scale
- Previous internship, co-op, part time, or relevant work experience.
- Demonstrated leadership experience through student organizations, athletics, volunteer activities, or campus involvement.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, and Word)
CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists.
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook X LinkedIn Instagram YouTube
Closing Statement
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster.
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
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