Customer Service-Sales Support

Role and Responsibilities

·         Provide customer service by assisting customers with questions and concerns.

·         Answer and direct incoming phone calls and respond to emails promptly and professionally.

·         Update company websites and internal work platforms with accurate information.

·         Organize and maintain electronic filing systems to ensure documents are accurate and easily accessible.

·         Support daily office operations through data entry and general administrative tasks.

·         Work closely with team members to ensure customers receive timely, accurate, and exceptional service.

·         Perform other administrative duties as assigned by management.

Qualifications and Education Requirements

·         Bachelor’s degree or equivalent years of experience

·         A customer-first attitude with a passion for helping others.

·         Excellent communication and interpersonal skills.

·          Strong organizational skills and attention to detail.

·         Ability to multitask, prioritize, and remain productive in a fast-paced environment.

·         Basic computer skills and the ability to learn new software and online platforms quickly.

·         Dependable, professional, and able to work independently as well as part of a team.

 Previous customer service or administrative experience is a plus, but we're willing to train the right candidate.