Analyst II - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for capturing and refining business or system requirements that may involve a software change. Key responsibilities include working with stakeholders to understand their needs, analyzing problems, capturing requirements, creating solutions, solving problems either manually or through software, and providing subject-matter expertise on products to support scope and requirement decisions. Job expectations include collaborating with project stakeholders to analyze and confirm requirements, creating, analyzing, and improving processes and writing user and technical stories.

The Technical Business Analyst serves as the critical liaison between business stakeholders, product owners, subject matter experts, and technology teams. This role is responsible for eliciting, analyzing, documenting, and managing business and technical requirements to support application development, data integration, reporting, and process improvement initiatives. The analyst applies strong analytical, data, and communication skills to translate business needs into actionable requirements and ensure successful delivery using Agile methodologies.

The ideal candidate combines business analysis expertise with technical proficiency in data analysis, SQL, data mapping, and Agile delivery practices. This individual will facilitate collaboration within and across cross-functional teams, support testing activities, provide executive-level status reporting, and help drive strategic technology solutions.

Responsibilities:

• Understands stakeholder needs to help envision and create a solution to solve a problem

• Supports cost and benefit analysis to align technology solutions to business strategy

• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests

• Identifies the impact of modifications and enhancements to applications and assists with identifying integration points and the end-to-end solution design

• Assists users and development teams in application testing and troubleshooting, and may help with test planning and configuring test solutions to validate functional and system needs

• Documents processes, procedures and workflows for technology as needed

Required Qualifications:

• 5+ years of Business Analysis, Requirements Management, or Technical Analysis experience

• Ability to manage various project requirements within the Global Regulatory Relations domain.

• Supports development efforts for the Global Regulatory Relations (GRRP)

• Ability to support multiple projects concurrently - collaborating across teams as needed to facilitate Deliverables accomplishment

• Identifies opportunities to integrate usage of AI tools and pursues within risk framework

• Facilitates Agile team processes, assuming various roles as needed to support team success

• Conduct data analysis using SQL and data visualization techniques to meet requests, identify trends, issues, and/or opportunities

Desired Qualifications:

• Oracle databases

• API integrations

• Pega

• Development involving AI tools like Orchestra, RAG

• Angular

• Data warehousing concepts

• Risk and Compliance domain experience

• Prior financial services or banking experience

• Ability to operate independently with minimal supervision while managing multiple priorities and stakeholders

Skills:

• Agile Practices

• Analytical Thinking

• Business Acumen

• Collaboration

• Solution Delivery Process

• Influence

• Result Orientation

• Risk Management

• Solution Design

• Stakeholder Management

• Data Management

• Financial Management

• Technical Strategy Development

• User Experience Design

Minimum Education Requirement: Bachelor’s degree or equivalent work experience.

Shift:

Hours Per Week: 

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