Company Overview

IT Link Now is a leading Managed Service Provider seeking a skilled and motivated Field Network Technician to join our dynamic technical team. We are committed to delivering exceptional solutions and maintaining cutting-edge connectivity for our clients.

Job Summary

The Field Network Technician will be responsible for installing, maintaining, troubleshooting, and repairing network infrastructure and telecommunications equipment at various client sites. This role requires a combination of technical expertise, problem-solving skills, and excellent customer service.

Key Responsibilities

Perform on-site installation of network hardware, including routers, switches, wireless access points, and cabling systems
Perform on-site installation of servers, computers, and various peripherals
Wire Management, and site visits
Conduct comprehensive network assessments and diagnostic evaluations
Troubleshoot and resolve complex network connectivity issues
Install and configure network equipment according to client specifications and industry standards
Maintain detailed documentation of network installations, repairs, and maintenance activities
Perform regular network performance testing and optimization
Respond to emergency service calls and provide timely technical support
Collaborate with internal engineering teams to develop and implement network solutions
Ensure compliance with safety protocols and industry regulations during field operations
Provide technical guidance and support to clients during and after installation processes

Required Qualifications

Associate's degree in Network Administration, Information Technology, or Experience
2-3 years of hands-on experience in network installation and maintenance
CompTIA Network+ or CCNA certification preferred
Proficient in TCP/IP networking principles
Strong understanding of network infrastructure components
Excellent troubleshooting and diagnostic skills
Valid driver's license and clean driving record
Reliable transportation
Ability to lift up to 50 pounds and work in various environmental conditions
Excellent communication and interpersonal skills

Technical Skills

Hands-on experience with Cisco, Ubiquiti, and other networking equipment
Familiarity with fiber optic and copper cabling installation techniques
Knowledge of wireless networking technologies
Understanding of network security principles
Experience with network monitoring and management tools

Physical Requirements

Ability to work both indoors and outdoors in various weather conditions
Frequent standing, walking, and lifting
Capable of climbing ladders and working at heights
Comfortable working in confined spaces such as network closets and server rooms

Work Environment

Frequent travel to client sites within Miami Dade and Broward
M-F 8:30 – 5:30 PM Work Schedule
Rare weekend work may be required
Rotative On-Call schedule for After-Hours and Weekends first response

Compensation and Benefits

Competitive salary commensurate with experience
Comprehensive health, dental, and vision insurance
Ongoing technical training and certification support
Generous Paid time off and holiday schedule.

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