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Your Role
- Freshers are also eligible
- 1 to 2 years of experience in BPO, Healthcare, Claims Processing, Customer Service, Collections, or related operations.
- Experience in handling customer issues, case management, and escalation management.
- Strong verbal and written communication skills in English.
- Good comprehension and analytical skills.
- Ability to work with accuracy and attention to detail.
- Proficiency in MS Office applications, email systems, web-based tools, and data entry activities.
- Willingness to work in a 24x7 environment.
- Open to work from office.
In this role you will play a key role in:
- Excellent verbal and written communication in English.
- Strong customer handling and escalation management skills.
- Analytical thinking and problem-solving ability.
- Attention to detail and accuracy.
- Time management and multitasking skills.
- Ability to work independently and in a team environment.
- Basic understanding of healthcare claims and insurance processes (preferred).
YOUR PROFILE
Educational Qualification
- Graduate in any discipline.
Work Location & Shift
- Work from Office and Work from Home
- Noida & Kolkata
- Flexible to work in a 24x7 rotational shift environment
Experience Range:
- A2: Freshers
- A3: 1-3 Years
WHAT YOU'LL LOVE ABOUT WORKING HERE
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