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Clerical Support I
Full time; Nonexempt; 40 hours/week; overtime as required
Lake Zurich, IL, US
Department: Research
General Description:
Provides clerical support to the organization and assigned department(s). Reports to Supervisor/Assistant Manager.
Essential Functions and Duties:
- Prepare outgoing mail and priority correspondence.
- Perform data entry functions as defined by departmental processes and procedures.
- Answer and direct incoming phone calls to the appropriate departments and personnel.
- Greet visitors, vendors, and clients in a courteous and professional manner, ensuring proper sign-in and adherence to visitor protocols.
- Scan, fax, file, and copy files and documentation.
- May be required to process daily outgoing UPS shipments.
- May be required to manage and maintain in-house printers.
- Successfully complete annual regulatory compliance training.
- Additional duties as assigned.
Required Qualifications:
- High school diploma or equivalent
- Basic PC skills, including standard Microsoft applications
- Effective verbal communication skills with demonstrated ability to interact in a positive and professional manner at all times with all levels of both internal and external audiences
- Good grammar and proofreading skills
- Ability to handle confidential information with discretion and professionalism
- Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects
Preferred/Other Qualifications
- Clerical experience in mortgage servicing, banking, or legal environment
Benefits
- Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Physical Demands and Work Environment:
The employee is regularly required to communicate (give/receive information) through multiple methods of communication. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach with hands and arms. The employee may occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. The noise level is usually moderate and typical of an office environment. The employee may be required to use a variety of standard office equipment, including computer keyboards and monitors, phones, printers, etc.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
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