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PHILANTHROPY SPECIALIST
Department: Development
JOB SUMMARY
The Philanthropy Specialist manages and cultivates a large portfolio of Annual Fund donors through meaningful stewardship, discovery, intentional cultivation, and appropriate solicitation. This role is critical to the success of fundraising at One More Child by strengthening donor relationships, increasing retention and engagement, growing philanthropic investment, and identifying opportunities for donors to deepen their partnership with the organization.
Reporting to the Senior Director of Annual Philanthropy, the Specialist monitors donor giving patterns, interests, and engagement to develop appropriate relationship strategies and identify donors with potential for increased giving or movement to higher-level portfolios. The Specialist serves as a trusted point of contact for donors and collaborates with Philanthropy Officers and the Director of Stewardship to provide a personal, mission-centered donor experience that encourages deeper engagement and lasting partnership with One More Child.
ESSENTIAL DUTIES AND FUNCTIONS
- Build and steward relationships with Annual Fund donors by serving as a primary Philanthropy point of contact for donors at this giving level and engaging them through timely, personal, and meaningful communications that strengthen their connection to One More Child.
- Cultivate and retain Annual Fund donors through personalized phone, digital, written, and other appropriate communications designed to increase donor engagement, strengthen retention, and encourage increased giving over time.
- Manage a substantial portfolio of Annual Fund donors, developing and executing individualized stewardship and engagement strategies based on giving history, interests, engagement, and demonstrated potential.
- Proactively thank and acknowledge donors following philanthropic gifts and ensure donors receive a timely, authentic, and mission-centered experience that reinforces the impact of their generosity.
- Qualify Annual Fund donors for deeper engagement and increased philanthropic potential by identifying indicators of capacity, affinity, engagement, and readiness for additional relationship-building or movement to higher-level portfolios.
- Monitor and analyze donor giving and engagement activity to identify trends, opportunities, and risks within the Annual Fund portfolio and recommend appropriate strategies to increase retention, engagement, and giving.
- Collaborate closely with Philanthropy Officers to share donor intelligence, identify prospects with potential for increased giving, facilitate appropriate introductions, and recommend next steps for donors who may be ready for a higher level of relationship management.
- Serve as the Development lead for drop-in tours, donor visits, and interest meetings, providing a welcoming, knowledgeable, and mission-centered experience for current and prospective donors while identifying opportunities for continued engagement.
- Provide exceptional donor service and relationship support by serving as a primary Development point of contact for miscellaneous donor inquiries and requests related to giving, ensuring questions and needs are addressed promptly and professionally.
- Assist donors with giving-related needs, including payment and account updates, recurring gifts, ACH setup, recurring gift cancellations or increases, demographic changes, tax statements, gift acknowledgements, and other routine giving requests.
- Document donor interactions, preferences, interests, and engagement opportunities accurately and consistently in the CRM, ensuring relevant information is available to support coordinated donor relationship management across the Development team.
- Coordinate with Development Operations to resolve donor issues, process requests, and provide backup support as needed, ensuring a seamless and responsive donor experience.
- Participate in Annual Giving strategies, campaigns, and initiatives by providing donor insights and supporting activities designed to strengthen the Annual Fund pipeline and advance donors toward deeper engagement with One More Child.
- Represent One More Child professionally and missionally in all donor interactions, demonstrating a genuine commitment to the organization's Christian mission and its work on behalf of vulnerable children and families.
- Representing One More Child requires the person to be comfortable articulating its Christian mission and engaging donors from a faith-based perspective.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
- N/A
 REQUIRED EXPERIENCE AND QUALIFICATIONS
- Bachelor’s degree or relevant professional experience.
- At least three years of professional work experience in fundraising, customer service, relationship management, sales, communications, nonprofit, or a related field.
- Demonstrated ability to build and maintain strong, professional relationships with a diverse range of individuals, including donors, volunteers, colleagues, and community partners.
- Strong interpersonal and communication skills, with the ability to engage confidently and authentically with individuals and groups through phone, written, digital, and in-person interactions.
- Demonstrated ability to provide exceptional customer and donor service, exercise sound judgment, and respond with professionalism and discretion.
- Ability to organize and manage multiple priorities, follow through on commitments, maintain accurate records, and work independently with minimal supervision.
- Demonstrated initiative, accountability, adaptability, and strong self-leadership.
- Willingness and ability to develop knowledge and skills in fundraising and philanthropy through ongoing training, coaching, and independent study.
- Alignment with and commitment to the Christian mission, values, and ministry of One More Child.
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PREFERRED EXPERIENCE AND QUALIFICATIONS
- Previous experience in fundraising, donor relations, annual giving, sales, customer success, or another relationship-focused role, with demonstrated success engaging and retaining individuals.
- Experience using a CRM or donor management system to track interactions, analyze giving or engagement activity, maintain accurate records, and support relationship management.
- Experience in a nonprofit or Christian ministry environment, with an understanding of philanthropy, donor stewardship, and the importance of connecting individuals to mission and impact.
COMPETENCIES
- Present oneself, both at and outside of work, in a manner keeping with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
- Mission Alignment: Presents oneself, both professionally and personally, in a manner consistent with One More Child’s Core Values of Humble, Hungry, Wise, and Called.
- Emotional Intelligence & Relationship Building: Demonstrates exceptional interpersonal skills, empathy, self-awareness, and sound judgment when building relationships with donors, colleagues, volunteers, and other stakeholders.
- Communication: Communicates clearly, warmly, and professionally in both written and verbal interactions and adapts communication style to different audiences and situations.
- Donor-Centered Service: Creates a welcoming, responsive, and personalized experience for donors while demonstrating discretion and maintaining confidentiality.
- Organization & Follow-Through: Effectively prioritizes and manages multiple responsibilities, maintains accurate records, meets deadlines, and follows through consistently in a fast-paced environment.
- Initiative & Problem-Solving: Independently assesses situations, identifies appropriate next steps, solves problems creatively, and takes initiative while knowing when to seek guidance.
- Adaptability: Responds positively to changing priorities, unexpected situations, and new challenges, demonstrating flexibility and the ability to think on one’s feet.
- Attention to Detail: Processes information accurately and efficiently and maintains a high level of accuracy in communications, documentation, and donor records.
SPIRITUAL QUALIFICATIONS
- It is the mission of One More Child to provide Christ-centered services to vulnerable children and struggling families. As stated in the Second Amended and Restated Articles of Incorporation, One More Child provides these services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
- Have had a personal conversion experience with Jesus Christ and been scripturally baptized.
- Possess a sense of commitment to ministry through vocation.
- Hold a sincere desire to seek God and His kingdom.
- Demonstrate personal and devotional habits and practices such as Bible study, prayer, and daily meditation.
- Be a member of a New Testament, evangelical church in the local community and attend regularly.
- Engage in witness activities as a normal part of life.
PHYSICAL DEMANDS
These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical requirements.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. The employee must be able to operate a forklift. Specific vision abilities required by this job include close vision.Â
This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. The ability to lift up to 50 pounds (boxes, documents, and/or equipment) may be required on occasion.
WORK ENVIRONMENT
The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.
Job functions are performed in a normal office environment.Â
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DISCLAIMER
This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.
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EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.
 CLEARINGHOUSE
In compliance with House Bill 531 (2025), please access the State of Florida's Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
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