Social Media Content Designer/Manager

READY TO ELEVATE YOUR CAREER WITH A WINNING TEAM?

We know what we bring to the table. Now we want to see what YOU can bring.

Portfolio links or examples of your work are a must to move on to the first interview!

We’re looking for a Social Media Content Designer & Client Manager who can bring creativity, personality, and strong client communication to a fast-moving team.

This role supports high-volume content production by creating original social media captions and graphics for our insurance clients while also helping manage day-to-day client communication.

This is a hands-on, execution-focused role for someone who is equally comfortable creating great content, staying organized, communicating professionally, and keeping projects moving forward. You’ll work across multiple accounts, collaborate with internal teams, and communicate directly with clients regarding content needs, feedback, revisions, and next steps.

Think you can bring something to the table? Show us.

Responsibilities

Create original social media captions using established frameworks and brand guidelines for our clients

Design engaging social media graphics aligned with brand standards

Support ongoing content production across multiple client accounts

Collaborate with content owners, designers, and cross-functional team members

Ensure accuracy, consistency, and quality across all deliverables

Participate in client calls to discuss content, feedback, revisions, upcoming needs, and project updates

Communicate professionally with clients through email and other approved communication channels

Manage assigned client requests, tasks, feedback, and follow-up items

Track project updates and ensure next steps are completed on time

Review and respond to client questions and revision requests in a timely manner

Gather additional information or clarification when needed to keep projects moving

Provide clear updates regarding deliverables, timelines, outstanding items, and changes

Maintain organized records of client communication, feedback, and project details

Balance creative production with client communication and administrative responsibilities across multiple accounts

Qualifications

Experience creating social media content for brands or clients

Strong copywriting skills with attention to tone, voice, grammar, and brand consistency

Proficiency in graphic design tools such as Canva and/or Adobe Creative Suite

Understanding of social media platforms and content formats

Strong written and verbal communication skills

Comfortable communicating directly with clients through calls and email

Professional and confident when discussing feedback, revisions, and project needs

Strong organization, follow-through, and attention to detail

Ability to manage multiple accounts, requests, and deadlines at the same time

Ability to work efficiently in a fast-paced environment without sacrificing quality

Comfortable collaborating with both creative and client-facing team members

Agency experience preferred

Experience using project or task management platforms is preferred

Experience using AI tools to support content creation is a plus

Social media management: 1 year (Required)

Salary based on experience.

At Melon, we believe compensation should reflect the value an employee brings to the organization. Starting pay is determined by a combination of relevant experience, digital marketing expertise, demonstrated skills, and overall fit for the role. We also consider internal equity across our team to help ensure fairness and long-term growth opportunities for both current and future Melons. While the full salary range reflects the earning potential of the role, most new hires will begin within the lower to middle portion of the range based on experience, leaving room for continued career and compensation growth.

Melon Local is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, political affiliation, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At Melon Local, it’s about each individual bringing their A-game and good energy to a dynamic and inclusive workplace!